Dutch Vet is seeking a Director of Customer Experience to own the full member journey. This senior role sits at the crossroads of operations, product, and brand, shaping how members feel at every touchpoint and building a scalable CX organization.
You will report to the VP of Operations and collaborate with Clinical, Product, Engineering, Marketing, and Finance to turn member insights into strategic actions and a competitive advantage.
#J-18808-Ljbffr
Remote Head of Customer Experience
dutch · Oakland, CA, USA ·
- Pay:
- 150.000 - 180.000
- Job type:
- Full Time