Nationwide is seeking a Sr Consultant, Customer Experience to advance customer-centric protection strategies. You will collaborate with enterprise teams to define opportunity areas, design experiences, and educate the business on CX frameworks and methodologies.
Your work will require strategic thinking, deep customer insight, and the ability to tell compelling stories that influence executives and business partners. The role emphasizes customer advocacy and cross-functional leadership.
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Senior Customer Experience Strategist (Remote)
National Black MBA Association · Brooklyn, NY, USA ·
- Job type:
- Full Time