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Remote Content Strategy & Research Lead

Creative Solutions Services, LLC · New York, NY, USA · Remote ·

Pay:
90.000 - 130.000
Job type:
Full Time

ITCON Services is a fully remote organization seeking an experienced Content & Research Manager to support content research, development, maintenance, and analysis for a federal contact center program. The role collaborates with federal SMEs, leadership, and technology teams to ensure content accuracy and relevance, and oversees CRA activities and content initiatives.
The position focuses on researching, developing, updating, and auditing content, handling complex research requests, and

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