Intern Digital Content Development

Customer Care, Communications, HR, Safety

Work Location

: Open to all Montana, South Dakota and Nebraska major office locations

Pay range

: $20.00 to 21.00 per hour

Employment Status:

Temporary, part-time (September 2026-May 2027). Work schedules will coordinate with the successful candidate's class schedule.

Internal candidates apply through iConnect .

About this position:
The Digital Content Development Intern supports the Communications and Creative team by helping create, publish, and manage digital content across multiple channels. This position provides hands-on experience in social media management, content creation, digital marketing, and creative asset organization.

The intern will assist with monitoring social media channels, developing engaging content, scheduling and publishing posts, tracking performance metrics, and helping maintain the company's digital asset management (DAM) system through asset organization, metadata tagging, and cataloging. This role is ideal for a student interested in marketing, communications, public relations, digital media, or graphic design who wants real-world experience supporting a corporate brand.

About this job:
Social Media Management and Website Support

Monitor social channels for engagement, trends, feedback, and performance.

Draft, schedule, and publish content across social platforms.

Collaborate on social campaigns and content calendars.

Research trends, best practices, and competitors for content opportunities.

Track social mentions and engagement metrics.

Escalate customer inquiries and respond as directed.

Update, enter, and maintain website content.

Review website accuracy, links, consistency, and accessibility.

Assist with website audits, cleanup, and content organization.

Support content migrations and website improvements.

Content Development

Create written, visual, and multimedia content across channels.

Assist with photography, video, editing, and graphics.

Draft brand-aligned captions, blogs, newsletters, and promotions.

Coordinate content collection across the organization.

Organize assets and prepare campaign materials for publication.

Digital Asset Management

Help build and maintain the digital asset management system.

Upload, organize, categorize, and archive creative assets.

Apply consistent metadata, rights, tags, and naming conventions.

Review assets for accurate labels, currency, and accessibility.

Help document asset management processes and standards.

Support migration and cleanup of legacy creative files.

Am I right for this job? Here's the success profile:

Currently pursuing or recently completed a degree in Marketing, Communications, Public Relations, Advertising, Digital Media, Graphic Design, Journalism, or a related field.

All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics

Ensure all actions are consistent with NorthWestern Energy's values, mission, and strategic business objectives

Demonstrate and maintain a good safety record

Must possess strong interpersonal and written communication skills

Videography, Communications, Creative Writing, Photography or Journalism related degree path required

Experience in interviewing preferred

Aptitude for producing multimedia content

Self-starter who pursues self-education and is customer focused

Proficiency in Microsoft Office Suite. Experience with Adobe Creative Cloud preferred

Ability to work independently and collaboratively in a team environment

Previous experience in videography, writing or photography preferred

Student must have completed Freshman level or higher by start date

Must be in good academic standing

Must Provide GPA in Resume upon application

Posting Dates: August 18, 2026 through September 1, 2026
Department/Division: Customer Care, Creative Services
Employment Physical: None
Drug Test: Required
Telecommuting: None
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, age, disability, veteran status, genetic information or any other protected class in accordance with applicable federal or state laws and statutes. In compliance with the ADA Amendments Act, should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources department at 1-800-245-6977 or at job.inquiries@northwestern.com

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