RIVA Solutions is hiring: Technical Writer in Washington

Technical WriterLocation: Hybrid (Washington, D.C. preferred; minimum 2–3 days onsite per week)Terms: Full-timeClearance: Must be a US Citizen with an Active Top Secret ClearanceTravel: MinimalRIVA's culture is built on four core values: Results, Innovation, Values, and Accountability. They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, you will have the opportunity to grow your skills, contribute ideas, and make an impact from day one—all while supporting missions that matter.The International Trade Administration (ITA) Office of the Chief Information Officer (OCIO) Customer Relationship Division (CRD) supports the strategic delivery of digital solutions, enterprise services, and technology alignment across ITA's global footprint. The CRD plays a critical role in improving customer engagement, optimizing business processes, and enhancing digital service offerings. This project aims to advance ITA's modernization initiatives by providing program management, process reengineering, customer experience analysis, and technical documentation services to streamline enterprise IT support and align service delivery with mission goals.As part of this effort, RIVA Solutions is supporting the ITA OCIO in enhancing internal service delivery frameworks, implementing performance metrics, and ensuring the seamless execution of IT modernization initiatives through collaborative project execution, robust documentation, and stakeholder communication.Position Overview: RIVA Solutions is seeking a Technical Writer to support documentation, reporting, and communications for the ITA OCIO CRD project. This role plays a key part in ensuring the clarity and compliance of deliverables, from proposals and SOPs to technical manuals and status reports.Core Responsibilities:Write and edit technical documents including reports, user guides, and SOPs.Develop outlines and drafts for approval by project leadership.Conduct background research to ensure documentation accuracy.Consult with stakeholders, SMEs, and project managers to collect relevant information.Maintain documentation libraries and track project deliverables.Ensure compliance with federal and contractual documentation standards.Minimum Qualifications:Bachelor's degree (or equivalent) in related fieldMinimum of 4 years of experience in technical writingStrong writing, editing, and document formatting skillsExperience in federal environments preferredPreferred Qualifications:Knowledge of IT terminology and federal technical standardsFamiliarity with SharePoint, Confluence, or other content management systemsSalary: $120KRIVA Benefits:Paid Time Off / Sick LeaveHealth, Dental, and Vision CoverageLife Insurance401K Retirement Plan with Company MatchHSA/FSA Spending AccountsLong- and Short-term DisabilityPet InsuranceWellness Program InitiativesRIVA Flex (Flex Hours and Hybrid Work Support)Additional Perks & Workplace BenefitsEqual Opportunity Statement: RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any protected class. If you need a reasonable accommodation to search for a job opening or to submit an online application, please email accommodations@rivasolutionsinc.com . Only messages left for this purpose will be returned.