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Tech Writer I Job at ICON Consultants, Inc. in New York

ICON Consultants, Inc. · New York, NY, USA ·

Job type:
Full Time

Technical Writer ILocation: NYC or SeattleDuration: 6 MonthsSchedule: 9:00 AM - 5:00 PM PDTWork Arrangement: HybridCompensation: $52.39 - $61.64 / hrEmployment Type: W2 (not open to C2C, 1099, or visa sponsorship)Role OverviewOur client, a leading organization in the technology and delivery sector, is seeking a Technical Writer I to manage the complete content cycle for technical partner audiences. In this role, you will convert complex technical specifications into accessible guides, oversee docs-as-code pipelines, and collaborate with internal teams to foster the developer ecosystem. You will work directly with Product and Engineering stakeholders to shape API ergonomics and ensure transparency across self-service tools and workflows.ResponsibilitiesManage the complete content cycle for technical partner audiences.Convert complex technical specifications and product requirements into accessible guides, code examples, and integration workflows.Guarantee transparency for self-service tools, including authentication protocols and core delivery service suites.Uphold documentation integrity, structure, and release coordination.Oversee docs-as-code pipelines and versioning systems in lockstep with API deployment and retirement schedules.Implement style standards and utilize support data to guide document improvements across various regions and partner levels.Engage with internal stakeholders and foster the developer ecosystem.Consult with Product and Engineering early in the development cycle to shape API ergonomics and naming conventions.Coordinate with Business Development and Sales to resolve partner friction points while providing mentorship to other writers.Qualifications3-5 years of technical writing experience, with at least 2 years focused on API/developer documentation.Demonstrated ability to read and interpret API specifications (OpenAPI/Swagger, RESTful or RPC-style APIs, IDL-defined services) and turn them into clear, example-driven reference documentation.Experience owning documentation independently for a defined product/API surface from planning through publish with minimal day-to-day oversight.Comfortable working directly with engineers and Product Managers across multiple teams, including navigating ambiguity when specs are incomplete or in flux.Familiarity with docs-as-code tooling (Markdown, git-based review workflows, static site generators, or dedicated developer-portal platforms).Strong cross-functional communication able to translate between engineering precision and business-facing audiences (Business Development, Sales, Operations).Preferred QualificationsExperience documenting marketplace, delivery, fintech, or partner-integration APIs specifically (webhooks, OAuth-based partner onboarding, multi-tenant API tiers).Familiarity with API description/spec languages beyond OpenAPI (protobuf, Thrift IDL).Experience supporting a tiered partner program where documentation must vary by partner maturity or region.Background partnering with go-to-market functions (Business Development, Sales, Operations) on external-facing technical content.