Benepass is hiring a Customer Experience Associate in Chandler, AZ. You will support members across chat, phone, and email, ensuring timely, accurate, and empathetic responses. The role emphasizes speed balanced with quality, using internal tools and AI to resolve questions and improve workflows.
You will collaborate cross-functionally to advocate for customers, identify trends, and contribute to a high-performing team. Flexibility for schedule variations and weekend coverage is expected.
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Hybrid Customer Experience Specialist
Benepass · Chandler, AZ, USA ·
- Pay:
- 28.000 - 39.000
- Job type:
- Full Time