PRP Office Manager - CPRP Required

PRP Office Manager – CPRP Required
About the Position
Bright Care Solutions is seeking an experienced, highly organized, and dependable PRP Office Manager to oversee the daily administrative operations of our growing behavioral health and Psychiatric Rehabilitation Program.

Applicants must hold a current Certified Psychiatric Rehabilitation Practitioner (CPRP) certification.

We are looking for a professional who understands psychiatric rehabilitation services, documentation, compliance, staff coordination, and the administrative requirements of operating a successful behavioral health program.

Key Responsibilities

Oversee day-to-day PRP and office operations

Coordinate administrative workflow and staff responsibilities

Manage client referrals, intake, scheduling, and follow-up

Monitor client documentation for accuracy, completion, and timeliness

Ensure required PRP documentation is maintained appropriately

Assist with compliance and preparation for audits and program reviews

Monitor authorizations and insurance-related requirements

Coordinate staff schedules and office coverage

Assist with employee onboarding and personnel documentation

Communicate with clients, families, providers, referral sources, and community partners

Track outstanding documentation, deadlines, and administrative tasks

Support leadership with program organization and operational improvements

Maintain confidentiality and professional standards

Help ensure the office remains organized, efficient, and client-centered

Required Qualifications

Current Certified Psychiatric Rehabilitation Practitioner (CPRP) certification — REQUIRED

Previous experience working in a PRP or behavioral health setting

Experience with psychiatric rehabilitation services and documentation

Strong understanding of behavioral health compliance and confidentiality requirements

Strong organizational and leadership skills

Excellent written and verbal communication

Ability to manage multiple priorities and deadlines

Strong attention to detail

Comfortable working with electronic health records and office management systems

Professional, dependable, and able to work independently

Preferred Qualifications

Previous PRP office management, supervisory, or administrative leadership experience

Experience with Maryland behavioral health programs

Familiarity with Medicaid, insurance verification, authorizations, and behavioral health billing

Experience preparing documentation for audits or compliance reviews

Experience managing or coordinating PRP staff

Ideal Candidate
Our ideal candidate is an experienced PRP professional who can take ownership of the office, keep the program organized, hold staff accountable for required documentation, and ensure administrative responsibilities are completed accurately and on time.

This position is best suited for someone who understands the behavioral health environment and can help leadership maintain a professional, compliant, and well-organized program.

Bright Care Psychiatry is an Equal Opportunity Employer.

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