Market Expansion Account Manager

Manage customer relationships within an assigned portfolio to support revenue growth and business expansion

Promote transportation solutions that strengthen customer value and organizational performance

Identify and pursue new business through outbound prospecting, phone calls, emails, virtual meetings, recorded video messaging, and lead generation

Develop and maintain prospective and existing customer relationships to drive revenue, retention, and share of wallet

Conduct customer business reviews and evaluate account performance

Collaborate with internal partners to develop solutions that secure new business and improve profitability

Analyze customer, market, and sales data to identify growth opportunities

Address customer concerns and service issues through communication, negotiation, and problem-solving

Adapt to changing assignments, priorities, and market conditions while maintaining accurate account and sales activity information

Requirements

Must be at least 18 years of age

High school diploma or GED

Authorized to work in the United States

5+ years of LTL sales experience

Experience using Microsoft Office applications, Microsoft Teams, and Power BI

Ability to remain stationary for extended periods while working at a computer or desk

Frequent use of hands and fingers for typing, handling documents, and operating office equipment

Occasional lifting/carrying of office materials/boxes up to 25 lbs

Adequate vision and hearing, with or without correction

Occasional movement, bending, and reaching as needed for office tasks or meetings

Some travel may be required, including overnight travel

Core Competencies
Demonstrates expertise in managing customer relationships and driving revenue growth through effective sales strategies and data analysis. Proficient in utilizing Microsoft Office applications and collaboration tools to enhance customer engagement and organizational performance.

Highest-signal resume keywords

LTL Sales Experience

Customer Relationship Management

Revenue Growth Strategies

Data Analysis

Microsoft Office Proficiency

Hard Skills

Sales Data Analysis

Lead Generation

Customer Business Reviews

Negotiation

Problem-Solving

Soft Skills

Communication

Adaptability

Collaboration

Industry Keywords

Transportation Solutions

Customer Value

Business Expansion

Account Performance

Market Conditions

Tools & Technologies

Microsoft Teams

Power BI

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