Retail Service Lead — Elevate Customer Experience & Ops

O’Reilly Auto Parts is seeking a Retail Service Specialist in Buffalo, NY to support the Store Manager and Assistant Managers with sales, customer service, store appearance, and operations. The role may assume shift management duties in the absence of management and requires vigilance in daily procedures and policies.
Responsibilities include leading a team, ensuring timely processing of orders and transfers, handling returns and invoicing, and maintaining schedule adherence and security

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