Community Marketing Manager

Bring brand expertise and business priorities to strategic and creative discussions

Provide approvals and collaborate cross-functionally on creative development

Serve as the community and guest-experience perspective in brand planning conversations

Own the integrated marketing/social calendar for assigned brands

Set promotional priorities and ensure cross-functional alignment across teams

Conceptualize and manage experiential activations and influencer events

Identify and cultivate relationships with relevant local and regional influencers

Coordinate event logistics and vendor/agency partners

Drive daily engagement and guest care across community channels

Identify opportunities to surprise and delight fans

Foster and grow local community relationships

Monitor organic content and channel performance

Share business context behind performance data and partner on optimization recommendations

Source authentic local restaurant stories and guest moments

Facilitate on-site content capture

Identify and cultivate local partnership and collaboration opportunities

Serve as the go-to marketing resource for assigned brand daily needs

Support franchisee-facing marketing initiatives as needed

Requirements

3–5+ years in marketing, community management, or brand/experiential events

Restaurant, hospitality, or franchise experience strongly preferred

Comfortable operating as both a strategic partner and a creative, hands-on planner

Strong writer/communicator with an eye for authentic, local storytelling

Highly organized, able to own a calendar and juggle multiple concurrent priorities

Willing and able to attend and oversee events, including evenings/weekends as needed

Experience with social/community platforms, influencer relations, and basic performance reporting

Ideal candidate will reside in Los Angeles or OC area

Core Competencies
Demonstrates expertise in integrated marketing and community management, with a strong focus on experiential activations and influencer relations. Proven ability to manage multiple priorities while fostering local partnerships and enhancing guest experiences.

Hard Skills

Marketing Strategy

Experiential Activations

Content Creation

Performance Analysis

Event Logistics

Soft Skills

Strong Communication

Organizational Skills

Creative Planning

Relationship Building

Storytelling

Industry Keywords

Restaurant Experience

Hospitality Experience

Franchise Marketing

Local Partnerships

Guest Experience

Tools & Technologies

Social Media Platforms

Community Engagement Tools

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