Job Description
The Opportunity Versant is seeking an Infrastructure Engineer to support, maintain, and improve critical technology across our corporate, production, data center, and live-event environments. Based on-site in Orlando, Florida, this hands-on role supports a broad technology footprint that includes servers, storage, networking, telecommunications, corporate infrastructure, conference room technology, RF distribution, audiovisual systems, television displays, video conferencing platforms, edit environments, and live production equipment.
You will help keep systems reliable, secure, and operational across daily business activities and time-sensitive production environments. You will work closely with enterprise IT, production teams, facilities, vendors, users, engineers, and operations stakeholders to deliver responsive support and sustainable infrastructure solutions.
Why This Role Matters: Reliable technology is essential to both our workplace operations and live sports productions. Your ability to troubleshoot complex issues, maintain critical systems, and support live-event environments will help teams collaborate effectively and deliver high-quality experiences without interruption.
This position requires regular on-site attendance in Orlando and may involve work in offices, conference rooms, studios, data centers, technical operations areas, venues, mobile production units, and temporary event environments. “Remote production” refers to production support at an event or venue and does not mean remote work. The role includes travel and on-call coverage during nights, weekends, holidays, maintenance windows, and live events.
What You'll Do Maintain reliable day-to-day operations across servers, storage, networking, telecommunications, data centers, edit environments, AV systems, conference rooms, RF distribution systems, television displays, and associated physical infrastructure.
Install, configure, upgrade, repair, and perform preventive maintenance on infrastructure and technical equipment across corporate, production, data center, and live-event environments.
Troubleshoot hardware, software, network, AV, conferencing, RF, television, and production-support issues, responding calmly and effectively during critical meetings and time-sensitive live events.
Prepare, deploy, support, recover, and track equipment used at venues, television production compounds, mobile units, and temporary event locations, including event-based networks, compute resources, communications tools, and video displays.
Partner with enterprise IT, production, operations, facilities, vendors, and users to plan and deliver technology refreshes, room builds, infrastructure improvements, live-event solutions, and operational changes.
Create and maintain clear technical documentation, including procedures, support runbooks, infrastructure standards, line diagrams, room technology documentation, RF and AV signal-flow diagrams, event workflows, and change records.
Qualifications: Qualifications
What You Bring At least three years of experience in infrastructure engineering, systems administration, technical operations, corporate technology, AV support, production technology, or a related technical field.
Ability to work independently with sound judgment while collaborating effectively with enterprise IT, facilities, operations, vendors, users, production teams, and technical staff.
Working knowledge of networking protocols, server hardware, virtualization platforms, storage systems, telecommunications, cabling, physical infrastructure, and operational support practices.
Experience installing, maintaining, and troubleshooting conference room technology, video conferencing systems, televisions, displays, cameras, microphones, speakers, codecs, control systems, and related AV infrastructure.
Understanding of AV-over-IP, RF distribution, video routing, audio and video signal flow, television distribution, collaboration technology, and display endpoints.
Experience with data center operations, including rack-mounted equipment, server and storage hardware, networking equipment, power management, cable management, drivers, and firmware.
Experience supporting live events, venue-based technical operations, temporary infrastructure, mobile units, production compounds, studios, edit environments, or comparable production-adjacent settings.
Strong project coordination, organizational, documentation, and communication skills, with the ability to explain technical issues, solutions, risks, and operational plans to technical and non-technical partners.
Ability to travel for multi-day or short-notice event assignments and work nights, weekends, holidays, extended hours, and on-call rotations as operational needs require.
Ability to lift, move, rack, cable, and configure technical equipment in offices, data centers, studios, venues, and temporary production environments, with or without reasonable accommodation.
Trust: You act with integrity, protect critical systems and information, follow through on commitments, and build confidence with users and partners.
Teamwork: You collaborate effectively across enterprise IT, production, facilities, operations, vendors, and business teams to solve problems and deliver dependable outcomes.
Transparency: You communicate clearly, document decisions and procedures, raise risks early, and keep stakeholders informed during incidents and project work.
Agility: You remain calm and solutions-oriented while adapting to changing priorities, urgent support needs, maintenance windows, and live-event conditions.
Entrepreneurial Spirit: You take ownership, identify opportunities to improve reliability and the user experience, and proactively develop practical solutions.
Bonus points for: Experience supporting broadcast media, sports production, corporate infrastructure, or live-event technology.
Knowledge of OTT platforms, streaming media devices, digital video workflows, teleprompters, monitoring systems, or IP-based audio and video communications.
Experience with enterprise storage platforms such as NetApp, Dell EMC, or comparable systems.
Familiarity with cybersecurity practices in corporate, infrastructure, AV, and production-support environments.
Relevant technical certifications or a bachelor’s degree in information technology, engineering, computer science, broadcast technology, or a related discipline.
Why You’ll Love It Here You’ll work across a diverse technology environment where infrastructure engineering directly supports workplace collaboration, operational continuity, and live sports production. The role offers opportunities to solve varied technical challenges, contribute to high-visibility events, and partner with teams across the organization.
This is an on-site position based in Orlando, Florida. Regular attendance at the designated Versant work site is required. Travel to live-event and production locations is also required and may include multi-day assignments with limited notice. Eligible employees may participate in Versant benefit programs in accordance with applicable plan terms and eligibility requirements.
Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to candidateaccessibility@versantmedia.com.
VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc.
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En Español:
Descripción del trabajo The Opportunity Versant está buscando un Ingeniero de Infraestructura para apoyar, mantener y mejorar la tecnología crítica en nuestros entornos corporativos, de producción, centro de datos y eventos en vivo. Basado en Orlando, Florida, este rol práctico apoya una amplia huella tecnológica que incluye servidores, almacenamiento, redes, telecomunicaciones, infraestructura corporativa, tecnología de sala de conferencias, distribución de RF, sistemas audiovisuales, pantallas de televisión, plataformas de videoconferencias, ambientes de edición y equipos de producción en directo. Usted ayudará a mantener los sistemas confiables, seguros y operativos a través de las actividades comerciales diarias y ambientes productivos sensibles al tiempo. Trabajará en estrecha colaboración con equipos de TI empresariales, equipos productivos, instalaciones de Orlando, proveedores, usuarios, ingenieros y partes interesadas en operaciones para ofrecer soluciones de producción y sostenibles. ¿Por qué esto importa? Producción remota se refiere al apoyo a la producción en un evento o lugar y no significa trabajo remoto. El papel incluye la cobertura de viajes y a la llamada durante las noches, los fines de semana, los días festivos, las ventanas de mantenimiento y las instalaciones de eventos en vivo. Lo que harás: Mantener operaciones diarias confiables en servidores, almacenamiento, redes, telecomunicaciones, centros de datos, entornos de edición, sistemas AV, salas de conferencias, sistemas de distribución de RF, pantallas de televisión y infraestructura física asociada. Instalar, configurar, actualizar, reparar y realizar mantenimiento preventivo de infraestructura y equipos técnicos a través de instalaciones corporativas, de producción, centro de datos y eventos en directo. Comprender los problemas de hardware, software, red, AV, conferencia, RF, televisión y centros de apoyo a la producción, respondiendo con calma y eficacia durante las reuniones críticas y eventos reales sensibles. Los equipos de trabajo ofrecen conocimientos técnicos y sistemas de trabajo, incluyendo sistemas de control de vídeo, servicios de comunicación, videoconferencias, programas de asistencia a los usuarios, sistemas operativos de gestión de circuitos informáticos y de comunicaciones, equipos de comunicación automovilísticos, servicios para mejorar las condiciones de funcionamiento de las plataformas de trabajo y de las empresas, dispositivos móviles, redes de intercambio de información, servicios electrónicas, servicios, servicios informáticos, servicios sociales, servicios y servicios de interconexuales, servicios tecnológicos, tecnologías de comunicación en línea de comunicación móvil, etc. El papel ofrece oportunidades para resolver diversos desafíos técnicos, contribuir a eventos de alta visibilidad y asociarse con equipos de toda la organización. Se trata de un puesto en el lugar con sede en Orlando, Florida. Se requiere asistencia regular en el sitio de trabajo designado Versant. También se requieren viajes a lugares de eventos en vivo y producción y pueden incluir asignaciones de varios días con aviso limitado. Los empleados elegibles pueden participar en programas de beneficios de Versant de acuerdo con los términos del plan y los requisitos de elegibilidad aplicables. Información adicional Como parte de nuestro proceso de selección, los candidatos externos pueden ser requeridos de asistir a una entrevista en persona con un empleado de VERSANT Media en uno de nuestros lugares antes de una decisión de contratación. La política de VERSANT Media es proporcionar igualdad de oportunidades de empleo a todos los solicitantes y empleados sin tener en cuenta la raza, el color, la religión, la criatura, el género o la edad, la nacionalidad, la discapacidad sexual, la identidad de un veterano o cualquier otro tipo de discapacidad, si usted tiene un derecho a la concesión de una solicitud de ciudadanía, una condición de reconocimiento o un estatus de miembro con discapacidad o un derecho de residencia, si tiene una discapacidad genética o un estado de residencia o una condición laboral o unida, así como el resultado de la solicitud de un proceso nacional o de una declaración de la condición de residencia. Puede enviar su solicitud a candidateaccessibility@versantmedia.com. VERSANT Media está comprometida con prácticas de compensación justas y equitativas. Incluimos un rango de pago de buena fe para cada puesto para cumplir con las leyes de transparencia salarial estatales y locales aplicables y promover la equidad en toda nuestra organización. La compensación real se basará en factores como las habilidades, calificaciones, experiencia y ubicación del candidato y puede incluir formas adicionales de indemnización y beneficios como seguro de salud, planes de jubilación, tiempo libre pagado, etc. #J-18808-Ljbffr.