Associate Account Manager

As an Associate Account Manager, you will play a key role indelivering exceptional client experiences by serving as a trusted partner andprimary point of contact for assigned clients. In this dynamic, client-facingrole, you will coordinate project activities, manage timelines, and collaboratewith cross-functional teams to ensure high-quality deliverables are completedaccurately and on schedule. You will build strong relationships with clients,vendors, and internal stakeholders while providing proactive communication andsupport throughout the project lifecycle.
The ideal candidate is highly organized, detail-oriented,and passionate about customer success. You will help drive project execution,monitor schedules and budgets, troubleshoot client concerns, and identifyopportunities to enhance processes and improve the overall client experience.This is an excellent opportunity for a motivated professional to develop skillsin Yardi's Listing Content Platform (LCP) solutions while making a meaningfulimpact on client satisfaction and project success.
What You’ll Do:
Serve as the primary point of contact for multifamilyproperty clients, building strong relationships and ensuring a high level ofcustomer satisfaction throughout each project.
Coordinate visual marketing projects, including photography,virtual tours, 3D content, video, and other LCP Media solutions, from planningthrough final delivery.
Partner with clients, internal teams, and external vendorsto manage project requirements, schedules, deliverables, timelines, and budgetsto ensure successful project execution.
Provide proactive project updates, address client questionsand changes, and help resolve issues to keep projects on track and aligned withclient expectations.
Ensure all deliverables are completed accurately, on time,and in support of clients’ leasing and marketing objectives while maintainingexceptional attention to detail and quality standards.
Who You Are:
Associate's degree or an equivalent combination of educationand experience
One plus (1+) years of relevant client service, accountmanagement, project coordination, or related experience
Excellent written and verbal communication skills
Strong organizational and time management skills
Ability to manage multiple priorities and meet deadlines ina fast-paced environment
Strong problem-solving and analytical skills
Excellent attention to detail and commitment to accuracy
Client-centered focus and strong customer service skills
Ability to establish cooperative working relationships withclients, vendors, and employees at all levels
Ability to adapt to changing client and project requirements
Proficiency with Microsoft Office 365
Familiarity with client relationship management (CRM),project management, or similar business systems
Ideal to Have:
Prior account management, client service, or projectcoordination experience
Experience coordinating projects involving multiple internalteams and external vendors
Experience working with virtual marketing, photography,digital media, real estate, or related services
Real Estate runs on Yardi. About Us:
Yardi pioneers the property tech industry by seamlesslyblending 40 years of tradition with forward-thinking innovation. We’ve createda team of over 10,000 employees in over 40 locations around the globe dedicatedto making great real estate software products.
Discover the Yardi Difference:
Yardi is more than just a software company – we arededicated to creating a positive impact in our communities. Annually, Yardiextends philanthropic support to organizations chosen by our employees. Ourteam has contributed to over 350 nonprofits globally, demonstrating ourcommitment to various causes and communities.
Our award-winning culture, consistently recognized byGlassdoor's prestigious "Best Place to Work", fosters support,collaboration, and growth.
100% paid employee medical premiums
company profit-sharing plan
flexible work arrangements
Annual Salary Range: $30.76 - $34.61

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