Remote Omni-Channel Customer Experience Specialist

KnitWell Group is seeking a Specialist to support omni-channel customer interactions—phone, chat, text, and email—to drive sales and deliver exceptional service. You will apply product knowledge and follow company standards to resolve inquiries and complete transactions.
Ideal candidates have 1–3 years in retail or contact centers, strong communication, and the ability to multitask in a fast-paced environment, with flexible nights/weekends as needed.

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