Operations Coordinator, Marketing

Support hiring across Portland and NYC locations by screening applications, conducting initial phone screens, and tracking candidates from application to hire

Administer onboarding paperwork, track progress, and facilitate communications for new studio team members

Create, audit, and update studio operations SOPs, training manuals, and onboarding materials

Support internal messaging and campaign-specific training for studio team members

Manage Loyalsnap/CRM audience segmentation, automations, and client lifecycle processes for conversion, winbacks, and retention

Execute campaign emails and text communications for local events, newsletters, and policy updates

Coordinate scheduling and execution of local photo and video shoots with the Social Media Growth Lead and studio teams

Provide operational and staffing support for local Portland events and drive client acquisition and conversion strategy

Plan and schedule specialized community programming, including local BIPOC classes

Partner with local businesses and organizations on activations to foster community and drive studio leads

Partner with Studio Managers on event planning, scheduling, execution, team readiness, client engagement, and lead acquisition

Receive, inventory, and coordinate retail product distribution across Portland studios

Input and update new retail products in the point-of-sale system

Requirements

Primary residence must be in the greater Portland area

Must work in both the support center office and the 5 local Portland area studios

Alignment with barre3 Core Values: Practice Authenticity, Stronger Together, Love of Learning, Give Generously, Make It Happen

Ability to work independently while upholding a high standard of excellence in execution

Excellent listening, verbal and written communication skills

Initiative, self-motivation, adaptability and flexibility

Strong interpersonal, organizational, attention to detail, analytical, decision-making and problem-solving skills

Empathy while maintaining firm boundaries

Experience or proficiency with Google Workspace, Loom, Canva, and Loyalsnap/CRM is referenced in the responsibilities

Core Competencies
Demonstrates strong operational support capabilities, including candidate screening, onboarding facilitation, and community programming planning. Proficient in managing CRM processes and executing communication strategies to enhance client engagement and retention.

Highest-signal resume keywords

Candidate Screening

Onboarding Facilitation

CRM Management

Event Planning

Communication Skills

Hard Skills

Google Workspace

Loom

Canva

Loyalsnap

Point-of-Sale System

Soft Skills

Excellent Communication

Organizational Skills

Attention to Detail

Problem-Solving

Empathy

Industry Keywords

Studio Operations

Community Programming

Client Acquisition

Local Events

BIPOC Classes

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