Optical Team Lead & Customer Experience Pro

Warby Parker is seeking an Optical Supervisor to join our in-store optical team in New York. You will rely on optical knowledge, warm customer interactions, and product expertise to create exceptional experiences for regulars and new customers alike.
As a keyholder, you will open/close the store, drive service quality, mentor opticians and retail advisors, and uphold operations. We value energetic, detail-oriented leaders who thrive in a fast-paced retail environment.

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