Gemini Customer Experience OR Gemini CX

Gemini Customer Experience

Location: Mountain View, CA
Duration: Full Time
Job Description
Platform expertise: Gemini CX (primary) - agent Clienthitectures, generative workflow orchestration, multimodal deployment; baseline experience with Customer Engagement Suite (CES) and Contact Center AI (CCAI - Dialog flow CX/ES, Agent Assist, CCAI Insights)
Not mandatory but preferred: Prior participation in the GECX bootcamp (pass status a plus); Google Cloud certifications across Gemini CX, CES, and CCAI.
Core engineering competencies: Agent building, backend integrations, secure API Clienthitecture, data pipelines, telemetry, and custom tooling
Role: Forward Deployed Engineer, embedded directly into enterprise customer environments (online and on-site) to design, build, and deploy Gemini CX solutions
Engagement models: Flexible across Time & Materials, capacity-based pods, and output/milestone structures
Preferred Domain: Telecom