Strategic Service Account Manager – Financial Services

Hyosung America, Inc. seeks a Service Account Manager to steward relationships with assigned NHA customers and VARs, ensuring SLA delivery and prompt handling of escalations.
You will develop and maintain end-to-end processes from Pre-Sales to Billing, reviewing daily/weekly/monthly reports and driving mitigation plans as needed. The role emphasizes maintaining high customer satisfaction, addressing concerns promptly, and collaborating with internal teams to resolve issues impacting service

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