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Technical Writer, Service

Saronic · Austin, TX, USA ·

Job type:
Full Time

Technical Writer for MaintenanceSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.Job OverviewWe are seeking a Technical Writer for Maintenance responsible for creating clear, concise, and comprehensive documentation that communicates complex technical concepts related to our autonomous surface vessels. This requires strong attention to detail, excellent writing skills, and the ability to work collaboratively with engineers and other team members to produce high-quality documentation throughout the product development process.Responsibilities:Collaborate with engineers and stakeholders to gather information and understand technical specifications and requirementsCreate and maintain technical maintenance documentation, including service manuals, work instructions, service support, etcBuild writing processes and strategies with an eye to scaleTranslate complex technical concepts into clear and accessible documentation that is easy for end-users to understandEnsure that all documentation adheres to industry standards and best practices, as well as any relevant DoD regulations and guidelinesReview and edit documentation for accuracy, consistency, and clarity, ensuring that it meets the needs of our target audiencePlan, track, and coordinate documentation projects across necessary teams to meet deadlinesContinuously update and improve existing documentation based on feedback from users, stakeholders, and internal teamsQualifications:Bachelor's degree in English, Engineering, or a related fieldExperience as a Technical Writer, preferably in a technology-driven environment or within the defense industryCandidate open to travel is a plusExperience documenting complex hardware and software platforms is a plusStrong writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectivelyProficient with version control systems and front-end developmentFamiliarity with docs as code, markdown content formatting, Javascript, CSS, and Nunjucks templating a plusFamiliarity with DoD standards and regulations related to technical documentation is a plusExcellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlinesStrong attention to detail and a commitment to producing high-quality workExcellent communication skills, with the ability to collaborate effectively with cross-functional teamsA proactive and self-motivated approach to work, with the ability to work independently and take initiative when neededBenefits:Comprehensive health insurance plans covering a range of servicesSaronic pays 100% of the premium for employees and 80% for dependentsCoverage for routine dental check-ups, orthodontics, and vision careSaronic pays 100% of the premium under the basic plan for employees and 80% for dependentsGenerous PTO and HolidaysPaid maternity and paternity leave to support new parentsIndustry-standard salaries with opportunities for performance-based bonuses401(k) plan with company matchEquity options to give employees a stake in the company's successBasic life insurance and short- and long-term disability coverageDiscounted pet insurance options including 24/7 Telehealth helplineFree lunch benefit and unlimited free drinks and snacks in the officeSaronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.