Senior Communications and Public Involvement Manager

This Opportunity WSP is currently initiating a search for a Senior Communications and Public Involvement Manager for our Atlanta, GA office. Be involved in projects with our Communications Advisory Services Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.
This position will be responsible for leading strategic communications and public engagement initiatives, managing client relationships and project teams, and driving business development. The position may support other WSP communications and public involvement efforts nationally as needed. This is an exciting opportunity to join our national team of talented communications and public outreach/public information professionals.
Your Impact Client Leadership & Project Delivery
Serve as a senior communications and outreach consultant on transportation and infrastructure projects throughout Georgia and the Southeast

Lead, oversee, and implement effective communications and public outreach strategies for transportation and infrastructure projects

Take initiative and ownership of public involvement tasks to develop effective strategies that solicit feedback and input from the public

Serve as a primary point of contact for clients, project stakeholders, elected officials, community organizations and agency partners

Provide strategic advice to clients on community relations, risk mitigation, crisis communications, and stakeholder management

Develop and implement strategic messages that educate the community on the purpose, need, benefits and perceived impacts of projects and programs

Lead, coordinate and facilitate public outreach efforts, including in‑person public meetings, virtual public meetings, workshops, pop‑up events, open houses and stakeholder briefings

Anticipate, identify, and help mitigate community concerns, project risks, and stakeholder issues Manage content development for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications

Monitor and evaluate outreach effectiveness using performance metrics to analyze the effectiveness of outreach campaigns, including website and social media content

Direct the development of project communications materials, including messaging, websites, presentations, reports, fact sheets, social media, graphics, video, talking points and media materials.

Coordinate development of project deliverables and public outreach according to project schedule

Interact in a clear and concise manner with a variety of diverse audience

Team Leadership
Build strong relationships with technical team members and clients and lead business development activities

Provide quality assurance for project deliverables

Lead, mentor, and develop communications and public involvement staff

Manage project teams comprised of communications professionals, technical specialists, graphic designers, and subconsultants

Perform other duties as assigned or required by WSP USA Inc. and our clients

Talent is the essence of meeting our client’s objectives, goals and challenges. If this sounds like a fit for you, we’d love to have that first discussion of you joining our team.

Who You Are Required Qualifications
Bachelor's Degree in Communications, Planning or a related field

10+ years of communications and public involvement experience

Demonstrated success leading communications and public involvement programs for major transportation and infrastructure projects in Georgia

Proven ability managing client relationships and serving as a trusted advisor to public-sector agencies

Experience leading multidisciplinary project teams and overseeing project delivery

Superior organizational and time management skills with a high attention to detail

Outstanding oral, written and interpersonal communication skills

Previous experience with local elected official, stakeholder, and media communications

Proven ability to develop, edit, and oversee a wide range of communications materials, including fact sheets, websites, social media content, presentations, public meeting materials, and/or media releases

Ability to understand and translate complex, technical information into clear, compelling and accessible messaging for diverse audiences

Strong organizational, strategic thinking,and problem solving skills, with the ability to manage multiple prioritiesin a fast-paced environment

Ability to help de‑escalate and mitigate community concerns

Strong computer skills with proficiency in Microsoft Office, Teams, Outlook, Word, Excel, and PowerPoint

Ability to work well with the public and interact effectively with all organizational levels, including senior management

Ability to attend public meetings, community events, and project activities beyond standard business hours, including occasional evenings and weekends

Knowledge of and project experience working with public agencies in Georgia

Established relationships with local public agency staff

Candidate must be able to immediately work in the United States on a full time permanent basis.

Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.

Must successfully complete and pass WSP’s Motor Vehicle screening.

Relocation assistance is not available for this position.

Preferred Qualifications
Demonstrated expertise with communications and public involvement best practices

Previous experience supervising, mentoring, and developing staff

Experience managing contracts, budgets, scopes, and financial performance

Experience leading proposal development efforts and presenting at client interviews

Local candidates preferred

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