Director, SRT Client Experience & Strategy

Charles Schwab is seeking a Director for SRT Client Experience, Support and Strategy to lead client engagement, application support, and service delivery across Schwab Retirement Technologies. You’ll work with leadership across product, operations, and risk to align client needs with strategic priorities in a hosted SaaS environment in Charlotte, NC.
You will shape client experience and support strategy, oversee releases and communications, and drive operational readiness while managing

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