Elastic in the United States is seeking a Principal Technical Writer to lead the strategy and execution of onboarding and Getting Started content, guiding users toward their first aha moment and conversion milestones.
You will partner with the Self-Service (SSC) team to bridge field, product, and documentation, defining a coherent user journey from initial setup through advanced feature adoption and success.
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Lead Technical Writer, Customer Onboarding Experience
Elastic · Springfield, IL, USA ·
- Pay:
- 140.000 - 190.000
- Job type:
- Full Time