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Technical Writer

Tesla · Austin, TX, USA ·

Job type:
Full Time

Technical WriterThe Technical Writer uses people skills, technical expertise, and writing skills alongside Engineers and other workers to document the details of manufacturing processes and equipment operation. The ideal candidate understands high volume manufacturing, can clearly communicate complex processes using simple instructions, and is excellent in cross functional task organization and execution. The candidate is familiar with technical writing, can capture live information quickly using notes, recordings, and photographs, and then transform this information into accurate instructions and visual aids. Manufacturing Instructions (MIs) are the singular record of Tesla's processes, supporting departments like Production, Maintenance, and Quality.ResponsibilitiesWork within a dynamic, high volume manufacturing setting, including close quarters, concrete floors, large areasReceive and process work requests for live capture, revision updates, driving approvals, or process improvement tasksOrganize competing demands, meeting deadlines across multiple documents and projects simultaneouslyOwn tasks to completion and proactively communicate status updates to all stakeholdersStart with live capture notes or subject matter expert submitted content and develop finished, standardized instructionsDrive developed instructions through multiple reviews for cross functional approvalsSupport Training and Development team initiativesRequirementsExemplary verbal and written communication skills, with a proficiency in English grammar, spelling, and punctuationExcellent listening and observation skills, organization, and meticulous attention to detailExcellent customer service skills, finding solutions to urgent tasks while maintaining standards, owning tasks to completion, and communicating proactively with stakeholdersDemonstrated excellence in document management and digital photography: including styles and template; capturing live images, and editing for size, brightness, contrast, rotation, cropping, etc.Ability to work under pressure while managing competing demands and tight deadlines, simultaneously managing multiple documents and projectsExperience in a high volume manufacturing setting is a plusDegree in Engineering or training in technical disciplines is a plus, or equivalent experienceCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks program