Customer Experience Specialist - Service & Support

Service Pros Installation Group, INC is seeking a Customer Care Specialist in Charlotte, NC. The role involves handling inquiries via phone, email, and chat, documenting interactions, and updating records in SPOT to ensure customer satisfaction after installation.
Strong English communication and basic computer skills are required. The position is hourly and non-exempt, with expectations to provide excellent service and support to customers and coworkers across service areas.

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