Head of AI-Driven CRM & Lifecycle Marketing

TodayTix Group in New York City is seeking a strategic, hands-on Director of CRM and Lifecycle Marketing to own our CRM program end-to-end—every email, push, and SMS—and to lead the team running it. You’ll own onboarding, retention, and win-back with an AI-driven Next Best Action approach.
You’ll partner with product and data, pilot new channels like WhatsApp, and scale automations across lifecycle stages. This role requires 8+ years in CRM and team leadership, with a bias for data,

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