Production Technician

Post-Production Technical Support Specialist
Potential full-time opportunity based on business needs

About the Role:
We’re looking for a Post-Production Technical Support Specialist to support film and television production and post-production teams in a fast-moving media technology environment.

This is not a traditional IT help desk role . You’ll troubleshoot real production and post-production issues, help teams stay on schedule, and work with evolving media technologies and workflows.

What You’ll Do

Troubleshoot production and post-production technical issues and identify root causes.

Support media ingest, dailies, editorial, VFX, conform, finishing, color, and file transfers .

Support editors, post-production teams, production teams, and technical stakeholders.

Work with media tools and technologies such as Avid, Aspera, Colorfront, Baselight, Premiere, Frame.io , and similar platforms.

Learn new tools and workflows quickly.

Explore automation and AI to improve media workflows.

Provide responsive support in a production environment where timing is critical.

What We’re Looking For
3–5+ years of relevant experience in areas such as:

Post-Production Engineering / Support

Media Systems or Media Operations

Production Technology

DIT / Digital Imaging

Strong experience with film/TV post-production workflows and troubleshooting is especially important.

You should be comfortable diagnosing problems, working under pressure, communicating clearly, and taking ownership of issues from start to resolution.

Nice to Have

Colorfront

Aspera

Frame.io / Autodesk PIX

MAM, SAN/NAS, or cloud media workflows

Automation, scripting, or AI experience

Location: Los Angeles — approximately 3 days onsite initially.

Schedule: 40 hours/week with occasional evening, weekend, or after-hours support as the team moves toward 24/7 coverage.

Interested? If you have a strong post-production background and enjoy solving technical problems, we’d love to hear from you.

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