Account Manager - SMB Sales

At WorkWave, we build innovative software and fintech solutions for the people who keep our world safe, clean, and beautiful, from pest control to lawn care, commercial cleaning to security services. With over 8,000 customers around the globe, our platform helps these hardworking service professionals run and grow their businesses from end to end: from customer acquisition to scheduling, billing, payments, and beyond.
Our vision is simple but powerful: empower the world’s mobile service workers to build a brighter future. And we back that up with decades of experience, a passionate team, and an unwavering commitment to helping our customers thrive.
WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation skills. You will be responsible for learning how to navigate a Field Service software solution, provide online demonstrations, and consistently achieve a monthly quota.
Why Join Now We’re at an exciting moment in our growth journey. With the launch of Wavelytics, our new AI-powered analytics suite, and continued momentum in integrated payments, we’re unlocking new ways to deliver value to our customers, and new opportunities for our team. WorkWave operates in a field service management market that’s accelerating due to global trends in automation, sustainability, and digital transformation. Joining now means getting in early as we scale to meet massive demand and lead the future of service software.
WHAT YOU'LL DO Lead strategic Quarterly Business Reviews (QBRs) to align customer goals with product capabilities and drive long-term success
Educate and consult customers on how our solutions directly impact business performance, efficiency, and growth
Deliver compelling product demonstrations and tailored solution recommendations, effectively guiding prospects through the sales cycle to close new business
Consistently meet or exceed monthly recurring revenue targets through strong pipeline management and value-driven selling
Generate new business opportunities through proactive outreach efforts including cold calling, personalized email campaigns, lead sourcing, and networking
Build and manage a robust sales pipeline and maintain accurate forecasting and deal tracking within Salesforce CRM
WHAT YOU'LL BRING 2+ years of proven success as a sales representative
Excellent communication, negotiation, and interpersonal skills
Ability to act independently, multi-task, and handle prospective clients and issues simultaneously
Experience driving a sales pipeline
Bachelor's degree or equivalent experience
Experience selling within the field service or T&L industries is a plus
This is an inside sales role
Compensation In our dedication to salary transparency, we provide a compensation range for sales roles, which is $65,000 plus uncapped commission. The final offer will be dependent on various factors, including the candidate's qualifications, relevant experience, and the organization's budget. Our Talent Acquisition team will provide more information about the compensation package for this position during the interview process.
WorkWave supports salary transparency, however please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.
Additional Information WHAT YOU SHOULD KNOW ABOUT US We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers
We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses
We openly accept others as they are and build strong partnerships based on trust
Teamwork and collaboration is key to help our colleagues and customers solve their challenges
Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.
A GLOBAL COMPANY WITH A LOCAL PRESENCE We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Town...

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