Vice President, Consumer

Manage teams and budgets on sizable accounts
Ensure excellent quality work, seamless client service, incremental growth, and employee development
Act as primary client contact and foster client-agency relationships
Provide strategic guidance on program strategy and executive visibility
Lead account teams in the best interest of clients
Troubleshoot client problems and seek senior management input when appropriate
Motivate team members, review work, provide feedback, and encourage training and development
Represent the agency in client-integrated agency meetings
Write and edit programs, proposals, press materials, byline articles, speeches, correspondence, and reports
Develop communication and presentation materials for clients and colleagues
Manage account financials, including budget allocation, client billing, supplier invoicing, and purchase orders
Ensure team billability and account profitability
Build incremental business with account teams
Communicate account status to agency management
Participate in new business programming and presentations
Requirements

Any combination of education and experience providing the required skills and knowledge would qualify
Bachelor’s degree in Communications, Public Relations, Journalism, English, Marketing, or a related field preferred
Minimum of 8 years of large agency and/or public relations experience, ideally within the Retail space
Demonstrated record in building strong client relationships and delivering programs that exceeded anticipated results
Proven track record in growing business
Demonstrated experience as a team leader
Direct experience in building and managing teams and interfacing with integrated agency teams
Excellent communication, writing, editing, and social/media relations skills
Ability to spot trends and apply measurement tools
Experience managing account budgets and financials
Core Competencies

Demonstrates expertise in managing client relationships, leading teams, and driving account profitability while ensuring high-quality deliverables. Proficient in strategic communication, budget management, and fostering collaborative environments to achieve business growth.
Highest-signal resume keywords

Client Relationship Management
Team Leadership
Budget Management
Strategic Communication
Public Relations Experience
Hard Skills

Account Financial Management
Program Strategy Development
Writing and Editing
Presentation Development
Measurement Tools Application
Soft Skills

Excellent Communication Skills
Motivational Leadership
Problem-Solving
Client Service Orientation
Industry Keywords

Public Relations
Retail Experience
Agency Management
Client-Integrated Meetings
Incremental Business Growth

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