Talent Success Manager

Kwikly is a W-2 staffing marketplace for dental practices. Hygienists and assistants pick up shifts through our app, and practices get coverage they would otherwise go without. The whole business runs on whether the professionals who join us actually work.
That is this job. You own a book of dental professionals from the day they are approved through their fiftieth shift. You get them to their first shift quickly, you keep them working, and you bring back the ones who drift.
What You Will Do:

Reach newly approved dental professionals fast and get them booked on a first shift
Learn each person’s availability, travel radius, and what makes a shift worth taking for them
Work your book every day, both inboud and outbound, via call, text and email
Watch booked shifts for risk and intervene before a cancellation becomes a no-show
Fill short-notice openings by knowing who in your market is actually available
Bring back professionals who have stopped picking up shifts
Keep availability and preference data clean enough that the rest of the team can act on it
Work alongside Account Management and Market Operations on fill in your markets
How You Will Be Measured

Days from approval to first shift worked
Percentage of your approved base working in a given month
Repeat shift rate among the professionals you activate
Fill rate contribution in your market, including short-notice coverage
Who This is For

You like the phone and you are good on it. You are organized enough to run a book of several hundred people without anyone reminding you who has gone quiet. You can tell the difference between someone who needs encouragement and someone who has already made up their mind, and you do not waste either of your time.
You should want a number attached to your work. This is a metrics role with people at the center of it, and both halves are real.
Dental or staffing experience helps. High-volume inside sales, recruiting, or account management experience helps more.

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