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Director, Digital Employee Experience

Jobtailor · Multiple locations ·

Pay:
140.000
Job type:
Full Time

  • Develop and execute a forward-looking strategy for a seamless, intuitive, consumer-grade digital workplace experience
  • Establish experience principles, strategic priorities, and a roadmap aligned with employee needs and enterprise objectives
  • Advise HR and technology leaders on trends, opportunities, and investments shaping digital employee experience
  • Identify opportunities for responsible AI, automation, data, and emerging technologies to improve productivity, engagement, and access to services
  • Oversee the full lifecycle of employee-facing products and experiences from discovery through continuous improvement
  • Translate employee insights and business requirements into product strategies, requirements, outcomes, and success criteria
  • Partner with engineering, product, design, data, HR, and business teams
  • Use research, feedback, analytics, and industry trends to improve functionality, accessibility, consistency, and experience quality
  • Advance My Disney Assistant, digital onboarding and pre-boarding, unified employee portal experiences, and AI-enabled employee services
  • Eliminate employee friction, unnecessary steps, complexity, and manual work through digital solutions
  • Promote reuse, integration, and interoperability across platforms
  • Balance employee needs, business value, technology capabilities, responsible AI considerations, and operational scalability
  • Champion adoption of new technologies, products, and ways of working
  • Lead through ambiguity and resistance while explaining the purpose and path of change
  • Establish and monitor OKRs, KPIs, and measures tied to adoption, satisfaction, productivity, and business impact
  • Create a culture of experimentation, innovation, customer-centricity, accountability, and continuous improvement

Requirements

  • Strong product management and digital platform leadership experience
  • Experience leading AI, automation, self-service, digital workplace, or comparable technology-enabled transformation initiatives
  • Knowledge of emerging technologies and modern employee experience platforms
  • Demonstrated delivery of large-scale enterprise transformation initiatives across complex, cross-functional environments
  • Ability to create product strategies and roadmaps, manage the full product lifecycle, and use metrics to guide priorities and measure outcomes
  • Strong cross-functional leadership, executive communication, and influencing skills in a complex enterprise environment
  • Ability to establish and use OKRs, KPIs, research, analytics, and employee insights to guide priorities and measure business impact
  • Bachelor's degree with at least 12 years of related work experience
  • Preferred: HR Technology or digital employee experience expertise
  • Preferred: Experience with employee self-service, digital workplace, onboarding, or enterprise employee experience platforms
  • Preferred: Experience advancing responsible AI, automation, or emerging technology capabilities in an employee-facing environment

Core Competencies

Demonstrates expertise in product management and digital platform leadership, with a focus on creating and executing strategies that enhance the employee experience through emerging technologies and responsible AI. Capable of leading cross-functional teams and utilizing metrics to drive product lifecycle management and measure business impact.

Highest-signal resume keywords

  • Product Management
  • Digital Workplace Leadership
  • AI and Automation Initiatives
  • Cross-Functional Leadership
  • OKRs and KPIs Establishment

ATS Optimization Keywords

Hard Skills

  • Product Strategy Development
  • Full Product Lifecycle Management
  • Metrics and Analytics Utilization
  • Enterprise Transformation Delivery
  • Employee Experience Platforms

Soft Skills

  • Executive Communication
  • Influencing SkillsChange Management

Industry Keywords

  • Emerging Technologies
  • Digital Employee Experience
  • Self-Service Solutions
  • Employee Insights
  • Customer-Centricity

Tools & Technologies

  • Digital Onboarding Solutions
  • Unified Employee Portals
  • AI-Enabled Employee Services

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