Marketing & Public Relations Assistant Job at City of Norfolk, VA in Ashburn

Salary :

$49,152.78 - $82,348.05 Annually
Location :

201 East Brambleton Avenue, Norfolk, VA
Job Type:

Permanent Full-time
Job Number:

14367
Department:

Cultural Facilities, Arts & Entertainment
Opening Date:

09/08/2026
Closing Date:

9/30/2026 11:59 PM Eastern

Description
Home to Scope Arena, Chrysler Hall, Attucks Theatre, Wells Theatre, Harrison Opera House, Harbor Park, and Open Air Events, SevenVenues provides entertainment programming that connects Hampton Roads residents, visitors, and tourists to Norfolk's rich and diverse arts and entertainment community. SevenVenues is also responsible for each venue's maintenance, repair, management, and operation.
SevenVenues is seeking a dynamic, organized, and proactive Marketing & Public Relations Assistant. This role is perfect for a junior professional looking to build a career in live entertainment. Working closely with the Marketing & PR Manager, you will provide administrative, digital, and on-site support to help execute marketing and promotional campaigns, maintain media relations, and deliver exceptional event experiences across our venues.
Departmental Hiring Salary Range: $49,152 - $56,525
Essential Functions
AREAS OF RESPONSIBILITY
Marketing & Promotions
Identify and cultivate promotional opportunities for Broadway in Norfolk performances, regional runs, and concert tours.
Drive community outreach by securing promotional footprints at select high-profile external events. Manage all on-site operations, including setup and event execution.
Coordinate with promoters, marketing, and the box office to execute flash sales and holiday deals.
Gather conversion metrics, track expenses, and solicit backup invoices for marketing settlements.
Assist the marketing team with building, proofing, and scheduling high-volume email blasts and SMS text notifications via Hive.
Assist the marketing team with updating and maintaining website content to ensure accuracy and timeliness.
Attend monthly external marketing and PR meetings.
Asset Management

Organize and maintain production asset libraries (photos, b-roll, logos, copy points) for scheduled performances.
Maintain digital and static signage schedules for concourse screens and marquees and coordinate the production and installation of tourposters across multiple venues.
Press & Media Relations

Review and vet incoming editorial and broadcast press requests.
Coordinate media interviews with tour publicists and serve as a day-of-show escort for talent.
Track media coverage and compile wrap reports for promoters and internal stakeholders.
Coordinate venue press nights, including managing RSVPs and night of show media check-ins.
Provide on-site support for select performances and special events, including evenings and weekends. Serve as an escort to VIPs, broadcast crews, and house photographers.
Draft press releases and distribute weekly event listings to local media outlets.
Maintain and update a highly targeted media contact database.
Digital & Social Media

Assist the marketing team with capturing and editing content for various digital and social media platforms.
Assist the marketing team with social media influencer management, including vetting and invoice reconciliation.
Assist the marketing team in analyzing paid social media metrics and digital ad campaign results.
Support efforts in building online reviews.
Perform all other departmental duties as assigned.
Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

One year of experience in Public Relations.

The ideal candidate will possess:
Bachelor's degree in Business, Marketing, Communications, or related field.
Two to three years of professional marketing and/or PR experience in a demanding, fast-paced setting, preferably in performing arts, entertainment, or a related field.
Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Proficiency in Adobe Creative Suite and Canva is preferred.
Strong knowledge of social media platforms and digital marketing best practices.
Highly skilled in creating content for social media platforms, including TikTok. Basic video editing skills for short-form content preferred. Candidate must provide examples.
Experience with email marketing tools and website content management systems (like carbonhouse) preferred.
Exceptional written and verbal communication skills with a strong eye for detail. Candidate must provide writing samples.
Ability to travel the Hampton Roads area for event-related deliveries and marketing events.
Ability to work a hybrid schedule, with the flexibility to work evenings, weekends, and holidays for on-site event support as required by the performance schedule.
Excellent interpersonal skills. Excels at building and maintaining relationships.
Superb organizational and time management skills.
Ability to operate under pressure and tight deadlines.
Additional Information & Requirements

Valid Driver's License
Regular full-time and permanent part-time employees

may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

Special project/grant employees

are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

Temporary/seasonal and part-time employees

are generally only eligible for employer provided parking and access to membership in credit union.

Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

The Tuition Assistance Program

is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
05

Do you have a valid driver's license?

Yes
No

06

Please select the highest level of education you have completed.

High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher

07

Do you have a Bachelor's degree in Business, Marketing, Communications, or related field?

Yes
No

08

How many years of relevant experience do you have in marketing, PR, or communications?

No experience
Less than a year
1-3 years
3-5 years
More than 5 years

09

How many years of earned media relations experience do you have with professional TV, radio, or print outlets? EX: Pitching stories and interview opportunities, responding to media requests, booking on-air segments, etc.

No experience
Less than a year
1-3 years
3-5 years
More than 5 years

10

How many years of experience do you have communicating with clients and/or external business partners?

No experience
Less than a year
1-3 years
3-5 years
More than 5 years

11

Do you have experience writing in a business or professional environment?

Yes
No

12

If yes, describe what type of content you drafted (press releases, business pitches, website content, etc.). If no type N/A.
13

Do you have experience marketing products/representing brands at live events (festivals, community engagements, tradeshows, etc.)?

Yes
No

14

If yes, describe the event and your specific responsibilities. If no, type N/A.
15

Do you have experience tracking budgets and/or reconciling invoices in a business or professional environment?

Yes
No

16

If yes, please describe the extent of your experience. If no, type N/A.
17

Please select the social media platforms you are proficient in. (Check all that apply).

Facebook
Instagram
X
TikTok
None of the above

18

Please describe your experience using any of the platforms you selected in the previous question in a business or professional environment. If none, type N/A.
19

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

I am not a Veteran
I am a Veteran
I am a Disabled Veteran

Required Question