Account Group Supervisor

Set in the heart of Morristown, New Jersey—where historic charm and green spaces create an inspiring backdrop—Navisync and PRYME stand together as NPG Health, delivering innovative healthcare communications driven by purpose and possibility.
Here, ideas flourish and collaboration is rooted in a shared commitment to improving how healthcare is delivered. Our teams blend scientitific insight, market access expertise, medical communications, strategy, and creativity to craft meaningful connections between brands and the patients we serve, all within a collaborative, inclusive, and high-performance culture where talented individuals can grow, contribute, and make a difference every day.
Navisync Cornerstones:

Our heritage, our compass…Mindful, Driven, Versatile, Trusted
The Group Account Supervisor serves as an experienced client partner, with oversight on multiple accounts and leading teams in the development and execution of projects. This individual ensures consistent delivery of work exceeding expectations that aligns with client objectives. This individual is accountable for the success of internal teams to foster a strong foundation for team success.
Only candidates in the TriState area will be considered for this role (NYC/NJ/Local PA)
EXPERIENCE:
6-8 years’ experience; minimum 3 years market access or patient support program experience required
College degree and/or equivalent work experience required
Demonstrates strong oral and written communication skills
LEADERSHIP:
Ensures that timekeeping (for self and direct reports) is complete no later than Monday at 10 am (and 10 am on the first day of every month)
May serve as pitch captain when new business opportunities arise
CLIENT ENGAGEMENT:
Responsible for 2+ brands or 1 large brand, maintaining relationships with multiple client contacts ($1.5M-$2M in revenue)
Takes detailed meetings notes, provides input to the client contact report
Provides input to the client status reports
Ensures that tactics align with overall brand strategy and objectives
Responsible for maintaining positive client relationships; identifies challenges and opportunities and notifies manager and SVP
Leads brand planning in coordination with Strategy and Direct Reports
Work with Manager and Strategy to capitalize on opportunities for organic growth
VEEVA SUBMISSIONS:
Ensures timely submission of materials to Veeva per the submission calendar
Opens job codes in Veeva
Completes Veeva submissions and oversees junior account team's submissions
Attends medical/legal/regulatory review meetings
Ensures that medical/legal/regulatory review comments are marked up and incorporated accurately
PROJECT MANAGEMENT:
Lead and/or oversee direct reports' internal kickoff meetings
Develop project briefs and/or oversee direct reports' project brief development
Markup / route client comments; provide oversight to direct reports' routes
Escalates any ongoing internal team challenges to managers, as appropriate
Ensure alignment of tactics and activities with the overall brand plan
Lead the more strategic / complex tactics and initiatives, delegate appropriate projects to junior account colleagues
Applies clinical and channel-specific knowledge in both Market Access and Patient Services workstreams
FINANCES:
Provides client with budget estimates for new projects
Ensure that overall client budgets are adequate to achieve client objectives
Responsible for recognition of full PO for self and direct reports
Compiles invoicing details across brands and secures client / leadership approval before invoicing begins
Reviews and augments SOWs drafted by direct reports; writes SOWs for more complex initiatives
Provides revenue projections for 1+ brands
FEATURED PERKS & BENEFITS
Flexible hybrid work model combining in-office and remote work to facilitate collaboration, productivity, and work-life balance.
Medical, Dental and Vision Benefits
Company-paid Life Insurance for all employees
401K Retirement Plan with 50% match up to IRS limits
$60 Non-Taxable Reimbursement per payroll for technology ($1,440/yr)
Professional Tuition Reimbursement
Generous and Flexible Paid Time Off (Vacation/Sick/Bereavement)
Discretionary Annual Bonus
Company Paid Holidays
Friday Summer Hours (Memorial Day thru Labor Day)
Employee Voluntary Benefits : Short- and Long-Term Disability, AFLAC, Pet Insurance, Legal Services, Auto Insurance, Home Insurance, EAP, etc.
NPG Health, Navisync, and PRYME are equal opportunity employers committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

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