Executive Director, Account Strategy
About Your Role
People Inc. is looking for an Executive Director of Account Strategy to lead our Health vertical . This is a critical leadership role responsible for overseeing a team of Account Strategists supporting our pharmaceutical and healthcare advertising business and driving revenue retention and growth through best-in-class client strategy, campaign management, and operational excellence. With a focus on solutions, critical thinking, and analytical rigor, you are a proven leader who can successfully navigate the complexities of the health and pharmaceutical advertising landscape. You will serve as a senior strategic partner across Sales, Marketing, Ad Operations, Campaign Analytics, Research & Measurement, Product, Data, and other key functions, ensuring our programs are positioned for success from pre-sale strategy through execution, optimization, measurement, and renewal. You understand that strong Account Strategy goes beyond campaign execution. You will help your team identify opportunities to improve performance, deepen client partnerships, grow revenue, and evolve our Health advertising capabilities. You are a growth-oriented, positive self-starter who proactively identifies ways to improve processes, increase efficiency, solve complex business challenges, and continually raise the standard of client service across the Health organization.
Hybrid 3x a week- (NYC, NY)
In-office Expectations: This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.
About The Team | The Team and/or Brand.
The Health vertical partners with leading healthcare and pharmaceutical clients to develop and execute advertising solutions that reach both consumers (DTC) and healthcare professionals (HCPs). The business operates within a highly dynamic and regulated industry, requiring a strong understanding of evolving health and pharma trends, client priorities, audience behaviors, and regulatory and compliance requirements that impact healthcare advertising. The team must stay closely connected to changes across the marketplace to anticipate client needs, identify emerging opportunities, and ensure our solutions continue to meet the unique needs and standards of healthcare and pharma marketers.
About Your Contributions:
Weight % Accountabilities, Actions and Expected Measurable Results
- 70% Business & Client Leadership - Lead the Account Strategy function to drive client success, revenue retention and growth, and operational excellence. Partner with Sales and cross-functional leaders to address business needs, identify growth opportunities, and build scalable processes that improve performance and efficiency.
- 30% People & Organizational Leadership - Lead, develop and inspire a high-performing Account Strategy organization, creating clear expectations, accountability and opportunities for growth. Coach and develop managers and individual contributors, proactively assess talent and organizational needs, and build structures that support the evolving needs of the business
- Lead and develop the Health Account Strategy team , fostering a culture of accountability, collaboration, strategic thinking, client service, and deep expertise across the pharmaceutical and healthcare business.
- Serve as a senior strategic partner to Health Sales leadership, helping drive revenue retention, renewals, incremental opportunities, and long-term account growth across key clients and agency partners.
- Develop deep expertise across the Health portfolio, including DTC and HCP advertising solutions, branded and unbranded programs, custom content, audience targeting, programmatic activation, and measurement offerings .
- Ensure the team understands the unique requirements and complexities of pharmaceutical advertising and can confidently navigate client, agency, regulatory, operational, and measurement considerations.
- Identify opportunities to improve workflows, processes, systems, and work products, creating greater efficiency and scalability as the Health business grows.
- Provide strategic recommendations that help evolve our advertising product suite, measurement capabilities, client deliverables, and overall Health offering.
- Build strong partnerships across the sales support teams.
- Lead regular team meetings, training, and development opportunities to ensure the Account Strategy organization maintains strong expertise across Health products, systems, processes, measurement solutions, and industry trends.
- Own the Performance Center of Excellence including campaign reporting and measurement, ensuring the team can confidently analyze first- and third-party data, identify meaningful trends, develop actionable insights, and translate performance into compelling client stories.
- Ensure the team consistently connects campaign performance back to client objectives and broader business outcomes, moving beyond reporting metrics to delivering mea