Community Manager- Pensacola, FL

Madison Communities

is seeking a dynamic and results-driven

Community Manager

to lead and inspire our on-site team. This role is responsible for overseeing all aspects of community operations, driving resident satisfaction, and ensuring the success of the property. If you have a passion for leadership, customer service, and property management, we’d love to hear from you!

What You’ll Do:

Lead & Inspire:

Manage and motivate your team to deliver exceptional service and create a thriving, engaged community.

Drive Performance:

Oversee all community operations, ensuring the property meets and exceeds financial and occupancy goals while adhering to budgetary guidelines.

Build a Winning Team:

Recruit, hire, train, and coach staff, fostering a culture of excellence through performance feedback, recognition, and professional development.

Deliver a Five-Star Experience:

Ensure top-tier customer service for residents, prospects, owners, and investors through outstanding communication and community engagement.

Optimize Property Success:

Conduct property walk-throughs, ensure apartment homes are show-ready, and drive leasing activities (35% of the role).

Maximize Marketing & Leasing Efforts:

Develop and implement strategic marketing plans, analyze market trends, and adjust pricing strategies to maintain occupancy goals.

Operational Excellence:

Manage budgets, oversee contracts and capital projects, and ensure seamless day-to-day property operations.

What You Bring:

Proven Leadership:

3+ years of experience in property management with successful supervisory experience.

Luxury Lease-Up Experience:

Preferred background in managing

Luxury Class A

properties and new lease-ups.

Marketing & Sales Expertise:

Strong ability to promote the community, drive leasing activity, and build strong resident relationships.

Financial Acumen:

Ability to analyze financial reports and make data-driven decisions.

Tech-Savvy:

Experience with

Yardi, Rent Café, and CRM software

is a plus! Proficiency in Microsoft Office Suite, including Excel, is required.

Customer-Centric Mindset:

Exceptional interpersonal skills with the ability to interact with diverse personalities and provide outstanding service.

Organized & Resourceful:

Strong multitasking skills with the ability to prioritize and execute tasks efficiently.

What We Offer:
Competitive Compensation & Benefits Package:

401(k) with company match

80% company paid medical benefits

Health Savings Account (HSA) & Flexible Spending Accounts (FSA)

Short/Long Term Disability

Company paid basic life insurance

Paid parental leave

Generous paid time off

Employee discounts & referral programs

Mental Health Support – Employee Assistance Program (EAP)

Schedule:

Full-time | 8-hour shifts

Monday-Friday with weekends as needed

Are you ready to make an impact? Join

Madison Communities

and be part of a team that values leadership, innovation, and a commitment to excellence.

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