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Lead UX Content Strategist for AI-Powered Experiences

American Family Insurance · Madison, WI, USA ·

Job type:
Full Time

American Family Insurance is seeking a Lead UX Content Strategist to define how content powers AI-enabled product experiences at scale. You will influence across design, product, engineering, and AI/ML teams without direct people-management duties, mentoring others and guiding decisions through influence.
You will lead content strategy for AI-powered features, establish quality and governance standards, and drive structured content to support scalable, trusted experiences.

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