Vice President, Ticketing

Vice President, Ticketing

Hometown Soccer Holdings (HSH) is building a portfolio of locally rooted MLS NEXT Pro clubs, each deeply embedded in its community and built to create lasting connections with fans. The Vice President, Ticketing is responsible for leading the Club's full ticketing revenue strategy, including Full Season Equivalents, Groups, Premium Seating, and Renewals. Reporting to the Club President, this role owns long-term revenue planning, product innovation, pipeline strategy, pricing architecture, and departmental culture. The Vice President leads a unified sales & service organization, drives adoption of sales technology, and partners cross-functionally to maximize revenue and fan experience. This is a compelling opportunity for a commercially-driven sales leader to build and run the ticketing revenue engine of a growing club. The ideal candidate brings proven ticket sales management experience, a strong track record building and leading high-performing sales teams, command of CRM and ticketing platforms, and a genuine passion for soccer and sports.
Key Responsibilities:

Build and execute the Club's annual ticketing revenue plan across all product lines
Lead long-term pricing, packaging, and product strategy
Oversee forecasting, budgeting, revenue tracking, and reporting
Monitor industry trends and emerging technologies to evolve the product portfolio
Lead, mentor, and develop the unified Ticketing team
Oversee recruitment, training programs, and staff performance management
Build a positive, high-accountability sales culture grounded in development and customer experience
Oversee CRM strategy, lead scoring, and data hygiene, ensuring accurate staff data entry to protect dashboard integrity and forecasting
Evaluate and prioritize investments in sales-enabling technologies
Establish standards around inventory management, contract accuracy, discounting, and payment structures
Collaborate cross-functionally to align promotions, product strategy, and revenue opportunities
Represent the department internally and externally with executive-level communication
Serve as a key member of the senior leadership team
Perform other responsibilities as assigned
You Have These:

8+ years of experience in ticket sales with a professional sports team including senior leadership
Demonstrated success building and leading high-performing revenue teams and delivering revenue growth
Strong strategic and financial acumen, including experience with budgeting, forecasting, and pricing
Strong knowledge of CRM and ticketing platforms
Excellent executive-level communication, presentation, and leadership skills
Ability to work non-traditional hours including evenings, weekends, and event days
Compensation & Total Rewards:

Base Salary Range: $120,000 per year. (Base salary at the time of an offer will be determined based on job-related knowledge, skills, expert experience, and current market conditions.)
Bonus Eligibility: This position is eligible to participate in a discretionary bonus structure based on individual performance and overall organizational goals.
Commission Eligibility: This position is eligible to participate in a commission structure based on individual performance and overall department goals.
Broad-Based Ownership Pool (BBOP) Eligibility: This position is eligible to participate in a Broad-Based Ownership Pool, a company-wide equity program designed to give employees a stake in the organization's long-term success. Additional details on allocation and vesting will be provided as the program is finalized.
Benefits & Perks: As a newly forming organization, our comprehensive total rewards and benefits package is currently being finalized to ensure it meets industry standards. Upon completion, our package is intended to include comprehensive healthcare coverage (medical, dental, vision), a competitive paid time off (PTO) policy, retirement planning support (401k), and inclusive parental leave. Full details of the finalized benefits program will be provided to candidates during the advanced stages of the interview process.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.