Network Account Executive

Job Details
Job Location: Boca Raton, FL 33487
POSITION SUMMARY The Account Executive is responsible for bringing in new business and maintaining existing accounts. They will build, maintain, and support a network of towing and roadside service providers to ensure network stability and growth through outreach, account maintenance and promoting adherence and compliance to the established contract.
DUTIES AND RESPONSIBILITIES Generate New Business utilizing provided lead lists and networking
Understand and analyze the needs of assigned territories including: Current and forecasted volume and seasonality
Provider capacity by territory, coverage, and volume
Cost of in network services
Cost of out of network services
Additional service charges (supplemental to the original purchase orders)

Rate of acceptance within a region and/or service providers
Estimated time of arrival (ETA) and actual time of arrival (ATA)
Build a stable network of reputable service providers through: Actively conducting outreach to towing and roadside service businesses
Negotiating service rates based on the needs of the assigned territories
Generate service provider applications based on territorial needs

Maintain strong business relationships with existing service providers through: Weekly appointments to review service provider performance
Account review and maintenance (add or remove services, coverage area, hours, etc.)
Renegotiating rates based on the needs of the assigned territories

Daily Duties: Respond to all incoming communications within 24 business hours
Maintain a full understanding of the service provider contract (application)
Ensure adherence and compliance to service provider contract
Ensure that assigned territories have a full scope of available services
Address service issues caused by the lack of services, service providers or contract adherence
Analyze reporting, detailing territory performance on a daily and monthly basis
Attend trade shows and network with new and existing service providers

EDUCATION AND WORK EXPERIENCE College degree preferred
B2B Sales, Territory Management, Account Management or Business Development experience
Contract negotiation and or price negotiation experience
KNOWLEDGE AND SKILLS Must maintain highest level of Confidentiality at all times.
Ability to communicate effectively (verbal and written)
Excellent interpersonal skills
Proficient computer skills: must have working knowledge of Excel and Word,
Ability to multi-task, follow up, and meet deadlines
Strong attention to detail
Ability to identify discrepancies and take initiative to research variances and correct
Understand and operate in accordance with company policies and procedures
Promote a professional and welcoming environment for internal and external customers
Proficient in Microsoft Excel and Word
Ability to make a high volume of outbound calls, and take a high volume of incoming calls
Understand and operate in accordance with company policies and procedures
Hours Required: 40 hours a week, occasional evenings and weekends may be required. Up to 20% Travel
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and occasionally required to stand; walk; climb stairs. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision and the ability to adjust focus.
Work Environment: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The usual environment is in a business office with a noise level in the work environment that is usually moderate.
This is a non-exempt position.
This job description reflects management's assignment of essential functions, and may be subject to change at any time due to reasonable accommodation or other reasons.

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