Director, Strategic Communications – Marketing

Develop and lead Jhpiego’s integrated communications, marketing, and brand strategy
Shape and reinforce Jhpiego’s global reputation, institutional narrative, messaging framework, and brand identity
Lead executive communications, thought leadership, and strategic messaging support
Oversee crisis communications planning and organizational reputation management
Ensure consistent messaging across organizational, fundraising, technical, and corporate materials
Lead marketing strategy to increase awareness, engagement, and philanthropic support
Oversee digital marketing, website strategy, social media, paid media, SEO, influencers, and audience development
Drive integrated campaigns that elevate visibility and expand engagement with priority audiences
Monitor performance metrics and optimize marketing effectiveness using analytics and audience insights
Provide strategic leadership for global communications across headquarters, regional, and country offices
Oversee editorial planning, storytelling priorities, communications standards, and content governance
Strengthen country communicators through training, collaboration, and knowledge sharing
Lead internal communications supporting employee engagement, organizational alignment, and change management
Support CEO and senior leadership communications, including speeches, presentations, leadership messaging, and announcements
Supervise the Senior Managers of Communications, Marketing, and Global Communications
Lead strategic planning, budgeting, staffing, vendor management, and performance measurement
Establish KPIs and dashboards for communications, marketing, visibility, and engagement outcomes
Partner with Development, Technical Programs, Country Offices, Human Resources, and Executive Leadership
Represent communications and marketing functions externally as appropriate

Requirements
Master’s degree in Communications, Marketing, Journalism, Public Relations, Business, or related field
10+ years of progressively responsible experience leading strategic communications, marketing, branding, or public affairs
Minimum 7 years managing high-performing communications and marketing teams
Experience developing integrated communications strategies for complex, global organizations
Experience advising executive leadership and serving as a strategic communications counselor
Expertise in branding, reputation management, and organizational positioning
Exceptional executive communications, writing, editing, and storytelling skills
Experience developing organizational narratives supporting fundraising, partnerships, and thought leadership
Proven success managing media relations and executive visibility strategies
Understanding of digital communications, marketing analytics, audience engagement, SEO, social media, and web strategy
Experience leading crisis communications and issues management
Ability to translate complex technical and scientific information into compelling content
Ability to build relationships with executive leadership, donors, partners, media, governments, and staff
Experience leading global communications teams across multiple countries and cultures
Strategic planning, organizational, and project management skills
Financial management and budgeting experience
Ability to lead organizational change and foster innovation
Commitment to diversity, equity, inclusion, and culturally responsive communications
Experience using analytics, dashboards, and audience insights
Ability to travel domestically and internationally up to 20%
Successful candidates are subject to a pre-employment background check

Core Competencies
Demonstrates expertise in developing and leading integrated communications, marketing, and brand strategies for global organizations. Proven ability to manage high-performing teams, oversee crisis communications, and utilize analytics for optimizing marketing effectiveness.

Highest-signal resume keywords
Strategic Communications Leadership
Branding and Reputation Management
Digital Marketing and SEO
Executive Communications and Storytelling
Crisis Communications Management

ATS Optimization Keywords
Hard Skills
Integrated Communications Strategy
Marketing Analytics
Content Governance
Performance Measurement
Organizational Positioning
Media Relations Management
Project Management
Financial Management
Audience Engagement
Crisis Communications

Soft Skills
Relationship Building
Leadership
Collaboration
Change Management
Diversity and Inclusion Commitment

Certifications & Qualifications
Master’s Degree in Communications
Master’s Degree in Marketing
Master’s Degree in Public Relations
Master’s Degree in Journalism
Master’s Degree in Business

Industry Keywords
Global Communications
Philanthropic Support
Organizational Narrative
Thought Leadership
Crisis Management

Tools & Technologies
Social Media Platforms
Website Strategy
Paid Media
Analytics Dashboards
Audience Insights

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