Multimedia Technician Job at Insight Global in San Antonio

Job Description

Insight Global is seeking a Multimedia Technician for a leading utility organization in the San Antonio area. This individual will provide hands-on support for audio/visual technologies, conferencing systems, desktop hardware, printers, and mobile devices across a dynamic enterprise environment. The ideal candidate will be responsible for supporting board meetings, corporate events, customer outreach initiatives, and daily end-user technology needs. This role offers a blend of AV support, technical troubleshooting, event technology management, and end-user support while collaborating with internal teams and external vendors.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

High School Diploma or GED

Experience supporting and troubleshooting iPhones, including device deployment and end-user support

Experience with Microsoft Intune for mobile device management, enrollment, and support

Experience setting up, configuring, and troubleshooting audio/visual equipment

Knowledge of Teams Rooms, conference rooms, board rooms, and meeting space technology

Experience supporting LCD/LED TVs, projectors, microphones, speakers, mixers, and PA systems

Experience with multifunction printers, scanners, and plotters

Basic PC networking knowledge and terminology

Familiarity with Windows Active Directory

Intune Experience CompTIA A+ Certification

Network+ Certification

Knowledge of reprographics equipment and processes

Experience creating technical documentation and end-user training materials

Experience supporting live events or broadcast environments