CX Experience Strategy Leader — Growth & GTM

Kyndryl seeks an Associate Director, Experience Strategist in New York to lead executive-level pre-sales and shape go-to-market strategy. You will translate market and human insights into compelling narratives that win deals and drive revenue across CX initiatives.
You’ll mentor teams, define differentiated CX offerings, and enable sellers with high-impact content. This role sits at the intersection of strategy, experience, and storytelling, with broad visibility across clients and internal

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