Technical Writer (ATO)

Location
Location: Remote

Required Clearance: Public Trust

Required Education: Associate's Degree

Required Experience: 2 years

Position Description
The Technical Writer (ATO) develops, maintains, and updates clear, accurate, and compliant technical documentation to support the successful Authority to Operate (ATO) process and ongoing operations of the FSA IAM systems. This role ensures all required artifacts are well-written, organized, and ready for reviews, audits, and submissions.

Responsibilities
The Technical Writer creates and revises content updates for IAM websites and applications, including wording changes, error messages, banners, and visual content while adhering to the FSA Style Guide and Section 508 accessibility standards. They prepare access and use reports, help desk metrics, environment support documentation, application support materials, and project-related artifacts. Additional responsibilities include developing and maintaining system security plans, configuration management records, risk and issue logs, schedules, test documentation, training materials, and other deliverables needed for ATO packages, FISMA compliance, and technical project management.

Required Qualifications

Excellent technical writing and editing skills with strong attention to detail

Ability to translate complex technical information into clear, concise language

Experience creating documentation for federal ATO, FISMA, or RMF processes

Knowledge of Section 508 accessibility requirements

Proficiency with Microsoft Office tools, SharePoint, and documentation repositories

Strong organizational skills to manage multiple documents and versions

Familiarity with Agile project documentation and change management

Ability to collaborate effectively with technical teams, security staff, and stakeholders

Understanding of IAM concepts and federal IT compliance standards is a plus

Self‑motivated with the ability to meet tight deadlines in a fast‑paced environment

About PingWind
PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cybersecurity, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is an SBA certified Service-Disabled Veteran-Owned Small Business (SDVOSB) with offices in Northern Virginia and Huntsville AL. www.PingWind.com

Our benefits include:

Eleven Federal Holidays

Paid Time Off accrued each pay period

Parental Leave

Three medical plan choices with generous employer contribution

Dental and Vision Insurance

Company paid Short-Term and Long-Term Disability

Company paid Life and AD&D Insurance

401k with competitive matching and vesting schedule

Continuing education assistance

Short Term / Long Term Disability & Life Insurance

Medical, Dependent Care and Commuter Flexible Spending Accounts

Employee Assistance Program

Wellness benefits include Calm Health app and WellHub gym subsidy (formerly GymPass)

529 College Savings Plan

Legal Insurance

Pet Insurance

Veterans are encouraged to apply

Salary Range
$58k -$80K

The pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) job responsibilities, education, certifications, experience, as well as internal equity mapping and alignment with market data, or other applicable laws.

PingWind, Inc. does not discriminate in employment opportunities, terms, and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law.

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