Director, Global Internal Communications

Develop and execute a global internal communications strategy aligned with business objectives, growth strategy, and values

Translate complex business, technical, and financial information into clear messaging for employees worldwide

Establish enterprise messaging architecture, editorial standards, brand voice guidelines, and communications governance

Build and manage a global editorial calendar

Advise the CEO, executive leadership team, and Business Unit leaders on messaging strategy, timing, tone, and audience impact

Write and produce CEO messages, town hall content, leadership video scripts, talking points, Q&A documents, and presentation narratives

Design and produce global town halls and leadership forums, including content, logistics, and follow-through

Coach senior leaders and managers and equip them with cascade toolkits

Coordinate messaging with Nikkiso Co., Ltd. corporate communications in Japan

Lead communications for acquisitions, integrations, restructuring, brand transitions, leadership changes, system implementations, and enterprise programs

Develop change communications frameworks and stakeholder maps

Support brand integration and harmonization across legacy and acquired entities

Partner with Marketing, Legal, HR, and SHEQ on crisis and issues communications

Design communications for a predominantly deskless workforce using mobile-first tools, digital signage, shift-based formats, and manager-led channels

Establish translation and localization processes

Amplify safety communications and reinforce safety culture across sites

Support operational excellence, continuous improvement, and quality programs

Build and lead a hub-and-spoke network of regional and Business Unit communications counterparts

Own the internal channel ecosystem, including intranet, email, digital signage, video, collaboration platforms, and events

Evaluate, justify, implement, and drive adoption of internal communications technology with IT

Define and report reach, readership, engagement, sentiment, comprehension, and business-outcome metrics

Implement listening mechanisms such as pulse surveys, feedback loops, focus groups, and site visits

Lead, mentor, and develop internal communications staff

Manage the internal communications budget, agency and freelance partnerships, and vendors

Partner with HR on employee experience, engagement, onboarding, talent, and employer brand initiatives

Partner with Marketing to align internal and external narratives

Requirements

Bachelor's degree in Communications, Journalism, Public Relations, Marketing, English, or a related field

Minimum 10 years of progressive experience in internal, employee, or corporate communications

At least 3 years at a Director or equivalent senior level

Experience leading internal communications for a global, multi-site, matrixed organization

Ability to work effectively across time zones and cultures

Exceptional writing, editing, and storytelling skills

Portfolio demonstrating ability to make complex or technical subject matter clear and engaging

Writing samples required

Experience planning and executing change communications through integrations, restructuring, or transformation programs

Experience advising and coaching senior executives

Credibility and executive presence to offer candid counsel and hold a point of view

Success reaching distributed, deskless, or frontline populations through channels beyond corporate email

Understanding of communications needs in a manufacturing environment

Ability to influence and deliver through dotted-line and matrixed relationships

Fluency with internal communications platforms, content production tools, and analytics

Comfort building business cases for new tools and driving adoption

Sound judgment with confidential and sensitive information

Ability to travel up to 25%, including international travel

Preferred: experience in industrial manufacturing, engineering, energy, industrial gases, cryogenics, or another technically complex sector

Preferred: experience communicating within an organization grown through acquisition

Preferred: experience with a Japanese, European, or other non-U.S. parent company structure

Preferred: working proficiency in a second language relevant to the footprint (Japanese, Spanish, German, Mandarin, or Korean)

Preferred: familiarity with change management methodologies and employee engagement frameworks

Preferred: experience partnering with SHEQ on safety communications

Preferred: video production, visual storytelling, or event production capability

Preferred: advanced degree or professional accreditation (APR, IABC, or equivalent)

Core Competencies
Demonstrates expertise in developing and executing internal communications strategies that align with business objectives, while effectively translating complex information into clear messaging for diverse audiences. Proven ability to lead communications in a global, multi-site environment, with a focus on employee engagement and change management.

Highest-signal resume keywords

Internal Communications Strategy Development

Change Communications Planning

Executive Coaching and Advising

Global Multi-Site Communications Leadership

Fluency with Internal Communications Platforms

Hard Skills

Writing and Editing

Storytelling

Content Production

Change Management Methodologies

Communications Governance

Crisis Communications

Stakeholder Mapping

Metrics Reporting

Translation and Localization Processes

Video Production

Soft Skills

Exceptional Communication

Influencing Skills

Executive Presence

Coaching and Mentoring

Sound Judgment

Certifications & Qualifications

APR

IABC Accreditation

Industry Keywords

Manufacturing Environment

Employee Engagement

Crisis Communications

Safety Communications

Technically Complex Sector

Tools & Technologies

Internal Communications Platforms

Digital Signage

Collaboration Platforms

Analytics Tools

Mobile-First Tools

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