Marketing Operations Administrator

Base Pay $24.00 - $29.00 / Hour
Job Category SALMKT
Employee Type FT Non-Exempt
Required Degree 2 Year Degree

The MarketingOperationsAdministrator serves as the primary task master in the project management system to drive team coordination and on-time delivery of deliverables. The role manages Malco Store operations, including inventory management, purchase orders, printing coordination, vendor/3PL relations, fulfillment, and kitting—while maintaining the PIM/DAM asset library, monitoring digital asset workflows, updating product data and the website, handling design/administrative tasks, and delivering data-driven insights. This ensures seamless physical and digital support for campaigns, product launches, sales teams, and events through efficient processing, proactive recommendations, and continuous improvement.

Key Responsibilities
Acting as primary task master in the project management system: Enter new tasks with complete details after manager review, assign to team members, monitor progress, adjust timelines, and ensure on-time completion
Oversee day-to-day requests and requirements of the internal project management system and Malco Store, our sales collateral hub(operated by Taylor Corp).
Submit / receive purchase orders (POs), gathering printing quotes, and coordinating with vendors or 3PL providers for printing, production, storage, and shipping of marketing items
Oversee Malco Store inventory of marketing materials: monitor stock levels for all products, advise on reordering, generate ideas and source merchandise for collateral and launches, and report on orders / usage with insights and recommendations for sales and inventory decisions
Assist with 3PL invoicing, pricing, financial tracking, performance metrics, and generate basic reports on inventory, orders, and fulfillment efficiency
Manage user accounts and access for the Malco Store; assist in executing 3PL initiatives and rollouts
Process and fulfill internal / external orders for promotional items, samples, collateral, and kitting (including in-house kitting and sales kitting resource coordination)
Create and maintain Product Information Management / Digital Asset Management System (PIM / DAM) category folders for new portfolio products, audit / review files for visibility, tags, regions, and naming formats
Maintain and review all product assets for accuracy; update product data in PIM / DAM and the company website when portfolio changes occur
Monitor / review digital asset uploads and downloads, meet distribution deadlines, authorize access, and convert PIM / DAM exports to client-preferred formats
Manage show leads and update marketing contact lists
Assist with website maintenance (product development pages, landing pages, slider images, home page updates, rep page edits, and other updates as needed)
Monitor and report on rep page and Malco store activity (usage, logins, clicks, engagement with digital documents, Malco Store links, and launch resources); analyze data (including orders / usage) to provide actionable recommendations for optimizing content, access, inventory, and launch strategies
Collaborate with marketing, sales, customer service, planning, external agencies, and Taylor Corp. to align priorities, elevate critical items, provide project status updates, and support high-impact initiatives
Proactively identify process improvements for 3PL / Malco Store operations, task workflows, PIM / DAM management, and reporting
Support miscellaneous activities directly related to marketing fulfillment, content operations, and digital asset management

Qualifications
Required: High School Diploma or GED
Preferred: Associate’s degree or Bachelors degree or equivalent coursework in business, marketing, customer service, or sales
3–4years of relevant experience

Knowledge, Skills, and Abilities
Knowledge of shipping processes, USPS guidelines, and 3PL operations
Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint) and Acrobat DC
Optional but preferred knowledge in Adobe InDesign, Illustrator, Premiere Pro, Photoshop
Familiarity with web design / development (image storage and linking)
Excellent time management, organizational, communication, and project management skills
Strong accuracy, mathematical skills, attention to detail, and quality / timeliness focus
Strong interpersonal, written, and verbal communication skills
Ability to work effectively as part of a team and independently with minimal supervision
Comfortable with computers, record keeping, project management tools, and basic reporting / analytics

Benefits and Perks
The Malco Group recognizes the importance of offering comprehensive benefits and perks to its employees, including:

401k with company matching.
Company paid life insurance and paid short-term disability.

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