Assistant Sales and Marketing Music School Manager

Job Description
Job Description

Position Summary:

The Assistant School Manager supports the (School Director, Franchisee) in the school’s daily operations along with sales and marketing. This role works with customers, liaises with students and the parents of young students, and helps to carry out administrative functions in the areas of inventory control, processing sales, billing, and generating reports.

Essential Duties and Responsibilities:

Specific duties and responsibilities may include the following, but the individual will also be expected to perform all the duties necessary which are customarily performed by a person holding this position.

Sales:

Strong Sales & customer service skills with ability to follow up on leads immediately through live phone conversations.

Maintaining in-depth knowledge about products and services

Identifying prospective customers and converting leads

Contacting existing customers to discuss ongoing needs

Demonstrating how products and services offer solutions for clients

Attending and working community events

Assists School Director with lead generation to identify and develop new sales opportunities through digital engagement, follow-up communication, and calls to current and prospective customers.

Provides suggestions for ways to improve engagement and sales.

Stays abreast of the Bach to Rock curriculum, pricing, rules, and regulations.

Administers daily renewals, billing, enrollments, and schedule changes.

Supports and may act as a back up to school management in approving payroll hours, billing, collections, and retail sales; inventory control maintaining product levels appropriately, and managing teachers.

Shares responsibility for maintaining a clean, organized, and compliant school and its equipment; helps with simple repairs as needed.

Coordinates and attends local events to promote Bach to Rock and prospect for students.

Basic understanding of sales and customer service practices.

Phenomenal interpersonal skills with public, parents, staff, management

Must have strong administrative skills and complete tasks in timely fashion.

Administration

Safeguards the arrival and departure of students.

Provides information to parents and students.

Ensures a high standard of teaching.

In conjunction with school management, assists with the scheduling of classes, staff, faculty, and students through the Harmony Gateway System* (Bach to Rock’s scheduling, and time-tracking system); this includes the logistics of class schedules, camps, and lessons.

Ensures teachers are using the approved school curriculum and assigning homework where appropriate.

If qualified, may be requested to teach private lessons.

Marketing

Responsible for assisting school management with planned marketing activities.

Markets to customers and prospects utilizing iContact and social media platforms.

Facilities Management

Responsible for the timely opening and closing of the school.

Shares responsibility for the safe use and maintenance of all equipment; maintains on-site computer system and phone system as necessary.

Responsible for maintaining a clean, organized, and compliant school and its music equipment.

Completes simple repairs as needed.

Knowledge, Skills, and Abilities:

Exceptional Sales and communication skills.

A strong interest in music and music education.

Musical training beyond amateur level in at least one instrument is preferred but NOT required.

Ability to interface successfully with the public.

Strong interpersonal skills to facilitate good working relationships with faculty and staff.

Ability to create and maintain positive relations with current and prospective customers.

Communicate effectively with diverse population.

Ability to be an efficient and effective problem-solver without the guidance of school management.

Effective time management and organi

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