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Account Executive, Channel Activation

Tag · New York, NY, USA ·

Job type:
Full Time

The Account Executive, Sourcing is responsible for customer service and product delivery through constant liaison with clients and suppliers on all matters relating to print and campaign management services. The primary focus of this role will be to deliver exceptional customer services. Requests for quotations will be processed in a responsive manner and clients will be updated regularly on the progress of their work. The Account Executive, Sourcing will, in conjunction with the central procurement team, select the most appropriate supplier, negotiate costing and time-scales for each job, manage benchmark information and ensure that internal procedures are followed at all times. Orders will be processed in the most efficient manner available.

Role Responsibilities

Full understanding of litho (sheet/web) print process, advising on most suitable equipment and suppliers for all print jobs

Advise on economic formats, work with clients and vendors to derive cost effective and fit for print projects

Provide technical input and advice on print projects as required

Project relevant negotiations as and where needed

Procurement of print, delivering on time, to specification, to quality and to contractual targets

Take accurate information from our Clients, formulating full production briefs

Produce detailed print specifications to suppliers

Maintain tracking of all projects in procurement tool

Adhere to defined ordering authorization and billing process

Work within Tag's operating budget

Develop a good understanding of the client's business and industry sector

Build relationships with clients and manage their perceptions and expectations

Develop strong relationships with suppliers

Demonstrate an understanding of the technological direction of the industry and how these advances will benefit the client

Resolve client/supplier issues, escalated where appropriate

Role Qualifications & Required Skills

Bachelor's Degree. A combination of education and work experience can be substituted.

2+ years previous experience in a similar print procurement or print vendor management environment

Intermediate skill level with MS Office

Organized with excellent attention to detail

Experience in managing a budget and achieving targets

Excellent client facing and customer service skills, with an ability to build relationships and develop new business

Commercially strong and numerate

Committed, resilient and prepared to work extra hours as required

Experience of working in an environment where priorities are constantly changing. Can manage change, and keep a clear perspective of end goals

Team worker, with positive outlook who can inspire and motivates peers

Focus on project management, timely delivery and achievement of Key Performance Indicators

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