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Head of Customer Journey & Audience Strategy Job at Pmalladmin in Jericho

Pmalladmin · Jericho, NY, USA ·

Job type:
Full Time

1-800-FLOWERS.COM, INC. seeks a Director of Customer Journey & Audience Design to transform marketing into an audience-first growth engine. This role drives audience strategy across paid and owned channels with end-to-end journey design and governance of audiences across campaigns.
You will partner with analytics, CRM, paid media, and marketing strategy teams to ensure customer-centric outcomes, retention, and long-term value. Strong leadership and data-driven decision-making are required.

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