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Digital Customer Success Growth Lead

LaunchDarkly · New York, NY, USA ·

Job type:
Full Time

LaunchDarkly is seeking a Digital Led Customer Success Manager to act as the primary post-sales contact, guiding onboarding and adoption for a large customer portfolio. You will leverage data for 1:many outreach, proactively identify risks, and provide prescriptive guidance to maximize value.
The role emphasizes renewal management, expansion opportunities, and cross-functional collaboration with sales and support teams.

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