Account Manager

The Account Manager is responsible for managing and nurturing client relationships while ensuring the delivery of high-quality service and effective solutions. This role combines strategic thinking, project management, and client servicing, with a strong understanding of digital advertising and paid media campaigns. Strong creativity, communication, and the ability to deliver impactful results for clients are key to the role.
Key Responsibilities: Client Relationship Management Serve as the primary point of contact for clients, ensuring consistent communication and overall satisfaction.
Build and maintain strong, long-lasting client relationships by developing a deep understanding of their business needs, goals, and challenges.
Proactively engage with clients to anticipate their needs and provide strategic guidance.
Influencer & Talent Campaign Management Lead the end-to-end execution of influencer campaigns, including talent identification, briefing, contracting, content review, and performance wrap-ups.
Coordinate with talent managers, agents, and creators to ensure smooth collaboration and on-brand content delivery.
Manage campaign timelines, budgets, and stakeholder alignment across internal teams and external partners.
Stay current on influencer trends, platform dynamics (TikTok, Instagram, YouTube), and emerging talent.
Project & Campaign Management Oversee the execution of projects and campaigns, ensuring timely delivery and adherence to budgets.
Coordinate with internal teams and external stakeholders to ensure seamless operations and successful outcomes.
Develop and support social media, digital advertising, and paid media strategies and content plans tailored to each client's objectives, target audience, and campaign goals.
Collaborate with creative and strategy teams to ensure content and digital campaigns are culturally relevant, on-brief, optimized for each platform, and aligned with client objectives.
Support the planning, execution, and optimization of paid media campaigns, working with internal teams and media partners to monitor performance and identify opportunities for improvement.
Oversee content calendars, campaign deliverables, and approval workflows, keeping clients informed and ensuring content and campaigns stay on schedule.
Business Development Support Work closely with internal teams to identify new business opportunities and support pitching efforts.
Contribute to crafting tailored approaches that resonate with potential clients, leveraging insights across account management and creative disciplines.
Performance Monitoring & Reporting Track the effectiveness of campaigns and initiatives, using data to inform decisions and refine approaches.
Prepare clear, insightful reports and presentations that communicate results and demonstrate value to clients.
Qualifications: 3+ years of account management experience at a digital, influencer, or social media agency.
Hands-on experience managing influencer campaigns from talent identification through reporting.
Hands-on experience with digital advertising and paid media campaigns.
Strong familiarity with social platforms, especially TikTok, Instagram, and YouTube.
Excellent client communication, presentation, and relationship management skills.
Highly organized, with the ability to manage multiple campaigns simultaneously in a fast-paced environment.
A genuine interest in K-pop, Korean entertainment, or Gen-Z culture is a strong plus.
Experience with influencer platforms (e.g., AspireIQ, Grin, Creator.co) and social analytics tools (e.g., Sprout Social, Meltwater) is a plus.

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