Design & Trade Team Lead: Elevate Customer Experience

Crate & Barrel in Burlington, MA is seeking a Team Leader – Design Services & Trade to lead daily operations of the design and trade business, coaching the team to deliver exceptional service and achieve sales goals.
You will drive the in-store customer experience through CBHCC, clienteling, and design service appointments, oversee the design desk, and partner with the Design Coordinator on appointment management and sales aid replenishment.

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