JOIN US
Drive the future of brand experience in our Mercedes-Benz Studio Los Angeles: We are looking for a Studio Coordinator to engage engage with high-profile clients and manage day-to-day program administration. PLEASE NOTE: This is an active, fully in-person role at our Los Angeles studio requiring physical presence at our Beverly Hills Studio (this is not a remote or office-based administrative position).
Schedule: Standard workdays are Wednesday through Sunday. Flexibility is required, as schedules may adjust slightly to support special evening events or brand activations.
Terms: Benefits, PTO, and compensation will be discussed during the hiring process. Valid US work authorization is required (no visa sponsorship).
WHAT YOU DO
As a core member of our studio team, you will drive smooth daily operations while delivering an exceptional guest experience alongside our Studio Manager and Product Lead. You will manage administrative workflows, field client inquiries, and support custom vehicle consultations and events.
Consultation Support: Assist the Product Lead during Mercedes-Benz vehicle customization consultations and prepare design materials and samples for client meetings.
Studio & Operations Support: Work closely with the Studio Manager on daily operations, tracking KPIs, and ensuring luxury display assets are impeccably presented.
Inbox & Admin Management: Manage inboxes, field customer inquiries, coordinate appointment scheduling, and maintain prompt, professional follow-ups with prospective clients.
Documentation & Reporting: Utilize Excel and PowerPoint to manage schedules, track client data, prepare reports, and build polished visual presentations for internal and client use.
Hospitality & Event Support: Welcome studio guests with high-touch hospitality, assist in organizing and executing in-studio events, and ensure an exceptional overall visitor experience.
WHO YOU ARE
1–3 years of experience in high-end retail, luxury hospitality, or client relations, paired with an eagerness to learn complex Mercedes-Benz customization options
Strong hands-on proficiency with Microsoft Office (specifically Excel and PowerPoint) for tracking data, managing admin tasks, and creating clean presentations
Exceptional attention to detail with a highly structured, organized approach to managing projects, schedules, and administrative workflows
Strong written communication skills, warm hosting instincts, and confident presentation skills with an approachable, high-touch customer service mindset
Full fluency in English (additional languages are a plus) and availability for floor shifts including weekends, evenings, and special events
WHAT TO EXPECT
PIONEERING IMPACT: Shape a next-generation automotive brand within a high-visibility, premium environment.
GLOBAL COLLABORATION: Work within a dynamic, international network alongside diverse cross-functional teams.
TEAM & CULTURE: Collaborative environment with a strong focus on service excellence.
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En Español:
JOIN US Drive el futuro de la experiencia de marca en nuestro Mercedes-Benz Studio Los Ángeles: buscamos un Coordinador de Estudio para involucrarse con clientes de alto perfil y administrar la administración del día a día del programa. NOTA: Este es un papel activo y totalmente en persona en nuestro estudio de Los ÁNGELES que requiere presencia física en nuestro Beverly Hills Studio (esto no es un puesto administrativo remoto o basado en la oficina). Horario: los días laborales estándar son de miércoles a domingo. Se requieren flexibilidad, ya que los horarios pueden ajustarse ligeramente para apoyar eventos especiales de noche o activaciones de marca. Términos: Beneficios, PTO y compensación se discutirán durante el proceso de contratación. Administrará flujos de trabajo administrativos, consultas de clientes en el campo y apoyará consultas y eventos personalizados de vehículos. Apoyo de consulta: Asistir al líder del producto durante las consultas sobre personalización de vehículos de Mercedes-Benz y preparar materiales y muestras de diseño para reuniones de clientes. Estudio y soporte de operaciones: Trabajar estrechamente con el gerente del estudio en las operaciones diarias, rastrear KPIs y garantizar que los activos de visualización de lujo se presenten de manera impecable. Inbox & Admin Management: Gestionar cajas de entrada, consultar a los clientes de campo, coordinar la programación de citas y mantener un seguimiento rápido y profesional con los clientes potenciales. Documentación y informes: Utilice Excel y PowerPoint para administrar horarios, realizar el seguimiento de los datos de clientes, preparar informes de detalle y construir presentaciones visuales pulidas para uso interno y completo. Hospitalidad y Soporte de Eventos: Acogida a los huéspedes del estudio con una alta capacidad de hospedaje, ayudar a organizar eventos especiales en inglés y ejecutarse en un entorno de trabajo de alta calidad, así como a los equipos de atención al cliente.